He is very friendly and thorough. He gave me a detailed explanation of what would be done and followed up with the results of my maintenance check. He answered all if my questions non maintenance related, but car related. Look forward to going to him again in the future!
1/31/2024
Kim Q. VERIFIED CUSTOMER
My experience was awful! When I arrived on time for my appointment I stood there while I watched two other service representatives help people that came after me. They still weren’t going to help me until I said “hello?!” Once inside, I repeatedly said that my car was a fleet vehicle and a company car. This is the location where I got the car AND I’ve been there three other times for various things so I know it’s in the system that my car is a fleet vehicle and that’s who pays. So it was to my dismay when they handed me bill and then tried to argue with me about payment. Seriously?! ???? And then try to tell me I’m not in the system. All day long I was the invisible black woman. Not surprising.
1/31/2024
April G. VERIFIED CUSTOMER
He was very helpful, quick in his service, kind, and not pushy.
1/31/2024
Lorraine L. VERIFIED CUSTOMER
A clip was left loose under the car. As soon as I drove it off the premises, it started making a horrible noise under the car. I had to turn around and come back. The service adviser could hear it. I explained that I had just had service & he took the car back to one of the techs who fixed it. He came out with the car and said that a clip under the car had come loose and he replaced it with one he had. I am worried that if this could happen, what else on the car was not checked before return to me.
1/31/2024
Ann E. VERIFIED CUSTOMER
Minor service, rear brake pads, air filter and induction service took over 7 hours to complete. That is too long. I dropped my car off at 8:00 per my appointment. And my car wasn’t ready until almost 3:30pm. My radio still hasn’t recovered from my battery being disconnected. And the young woman in charge of communicating with me went MIA. I had very poor customer service. Jennifer, the cashier apologized but she didn’t do anything wrong. It was the service personnel’s fault.
1/31/2024
Irma Schroeder. VERIFIED CUSTOMER
I would like you to bring back the the drive home
1/31/2024
Zaira Veronica. VERIFIED CUSTOMER
There where just to many issues . I will never go back to your location. .
1/31/2024
Eric Benitez. VERIFIED CUSTOMER
The team was super helpful!
1/31/2024
Jessica P. VERIFIED CUSTOMER
Loved my experience with Angelo. Super friendly and helpful.
1/30/2024
Michael N. VERIFIED CUSTOMER
Thank you.
1/30/2024
Raquel S. VERIFIED CUSTOMER
Kanika answered all my questions and was very kind. Will definitely continue to bring my car to get serviced at Wondries Toyota.
1/30/2024
Howard L. VERIFIED CUSTOMER
He very helpful
1/30/2024
Irene P. VERIFIED CUSTOMER
Isaac Perez gave a great service. With people like him you do want to go back. Give him way more than five stars.
Thank you Isaac!
1/30/2024
Chia Liang. VERIFIED CUSTOMER
Isaac is very professional and friendly. He is an asset to your company.
1/30/2024
Hector S. VERIFIED CUSTOMER
EXELENT in every step
1/30/2024
Debby P. VERIFIED CUSTOMER
The reason I was not satisfied with service is because I was not told that the issue I was having with my vehicle could not be performed on a Saturday, I had to schedule another appointment to bring the vehicle back the following business day, the service agent could of apologized but I received no apology for the misinformation I was given. The employees that take/ make the service appointments should be better trained to make sure the customers are informed.
1/29/2024
Anthony L. VERIFIED CUSTOMER
Nice guy, clear, communicative, no nonsense. Happy with the service and plan to return even though my new Toyota coverage is done.
1/28/2024
Claudia J. VERIFIED CUSTOMER
Everything went smoothly
1/28/2024
Barbara D. VERIFIED CUSTOMER
The staff were professional knowledgeable and courteous. Thank you for a stress free experience