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Real Reviews from VERIFIED CUSTOMERS
Jason B. VERIFIED CUSTOMER
Lucas is one of your best advisors. I will always request him to service my Tacoma.
5/17/2026
Anthony Y. VERIFIED CUSTOMER
It's was just the wait time .. only because I had a scheduled appointment and I was expecting to be in and out ..
5/17/2026
Bob S. VERIFIED CUSTOMER
Orlando is great, always attentive and provides good recommendations for car service.
5/17/2026
Ivan C. VERIFIED CUSTOMER
Great service, as always, from Tim Paffumi!
5/16/2026
Betsey K. VERIFIED CUSTOMER
Junior is a delight to work with re: suv maintenance. A good person and knowledgeable re: priorities and what can be done next visit.
5/16/2026
James C. VERIFIED CUSTOMER
Perfect service experience especially a rental car to use for the time needed to care for our car. Thanks
5/16/2026
The (. VERIFIED CUSTOMER
Tim has worked with us for years. He is the absolute best!!
5/16/2026
James R. VERIFIED CUSTOMER
Matt was professional and courteous
5/16/2026
Michelle M. VERIFIED CUSTOMER
Great service
5/16/2026
Cynthia O. VERIFIED CUSTOMER
Roger was very friendly and professional in his approach and interactions with me. I really appreciate his customer service. Cindy O'Searcaigh
5/16/2026
Deborah S. VERIFIED CUSTOMER
Tim did an excellent job. Always professional and friendly. He has been my service rep since 2018. Great job and awesome representative of Right Toyota. He’s the reason I keep coming back.
5/16/2026
Marco D. VERIFIED CUSTOMER
Lucas, I got to say you rock man. I didn't even have this level of service when I had $120,000 Lexus LC 500 with North Bell Lexus on the 101 & Scottsdale. No one ever took care of me and treated me like a valued Customer as you have. So I appreciate that and all the help in getting me in and out today.
5/16/2026
John F. VERIFIED CUSTOMER
Tried to get me to pay for service that I had quotes for already for over $1000 less than what your service department wanted me to pay. I will never go back to the Toyota service department after my prepaid maintenance is complete.
5/16/2026
Sydney C. VERIFIED CUSTOMER
My car was put in the system as completed so I got a phone call that my car was ready. They were unable to find my keys and eventually realized the car is still being worked on so I was told an additional 20-30 minutes. It had already been 2 hours. So I continue to wait another 45 minutes and go back to check in to see if my car is ready since It had been awhile. I go check and one of the staff members goes into the maintenance area and does not see my car being worked so he checks the stand for all the keys and see it hanging there indicating it was ready for pickup. The staff and I were basically completely unaware for how long the car had been finished and parked waiting for pick up as they didn’t notify the staff for them to notify me it was fully done due to the mistake earlier of it being put in the system as finished.
5/16/2026
Gary C. VERIFIED CUSTOMER
The service video sent to me was not my car. And when they brought my car up to me it was the wrong car and I had to wait an additional 10 minutes until they found my car.
5/16/2026
Traci L. VERIFIED CUSTOMER
David was wonderful and you have an impressive service operation!
5/16/2026
Michael D. VERIFIED CUSTOMER
Rodger has always been extremely professional and helpful
5/16/2026
Mark K. VERIFIED CUSTOMER
Service was terrible I can’t believe how bad it was.
5/16/2026
James P. VERIFIED CUSTOMER
Jackson is polite, professional, competent and friendly. I enjoyed speaking with him and I give him 10 out of 10.
5/15/2026
Lynette H. VERIFIED CUSTOMER
Tim Paffumi is the reason I continue to have my service work done at Right Toyota. He is ethical fair and knowledgeable.
5/15/2026