Tim is the best! He gives excellent, personalized care. I appreciate him so much. He gets an A+++ from me.
1/1/2026
Joseph P. VERIFIED CUSTOMER
Great staff,Tiffany is the best.
1/1/2026
Angeli B. VERIFIED CUSTOMER
Tim is great and very easy to work with. I had unpleasant experience with the last rep and thought of taking my car elsewhere but remembered my previous experience with Tim and gave it another chance. I’m glad I did. Thank you Tim!
1/1/2026
Courtney P. VERIFIED CUSTOMER
Our first Toyota service was quite disappointing. I was told I had no appointment, when I did. Orlando seemed put off and was not friendly. When we came back to pick up our car, Orlando was outside on his phone. We waited by his desk for several minutes before someone else offered to help. It was just a doozy. I’m not looking forward to our next service.
1/1/2026
Leah P. VERIFIED CUSTOMER
Always happy with Right Toyota!
1/1/2026
Peter L. VERIFIED CUSTOMER
Roger has been our service advisor for about 12 years and we have always been pleased to have him.
12/31/2025
Yulia P. VERIFIED CUSTOMER
Some items that were multiples were initially misquoted because of multiplication errors. Hard for me to tell what items were really necessary in addition to the oil change
12/31/2025
Linda T. VERIFIED CUSTOMER
Customer service is impeccable
12/31/2025
ROGER L. VERIFIED CUSTOMER
Dave did a good job and answered my questions.
12/31/2025
Wesley C. VERIFIED CUSTOMER
Dear Right Toyota Service Team,
I wanted to share my feedback regarding my recent service visit, as I’ve generally had positive experiences with your dealership in the past. Today's visit was disappointing.
First, your staff member Michae S was professional, courteous, and helpful throughout the process.
My complaint is that even though I had made a 10am appointment, I arrived 10 minutes early for the service—which was nothing major—and it took 4 hours and 30 minutes! I believe it should have taken 2 hours at a maximum.
It appears to me that the appointments are WAY overbooked. Changes need to be made to the scheduling to expedite service for customers who make and arrive on time for appointments.
Also, what happened to the complimentary car wash? :-(
I value my time and choose Right Toyota because of the convenience and quality I’ve come to expect. I hope you’ll take this feedback constructively and consider adjustments to improve the appointment scheduling process for future visits.
Thank you for your attention to this matter. I look forward to continuing to service my Toyota with your team and hope my next experience will be more efficient.
Best regards,
Wes
12/31/2025
Gemma W. VERIFIED CUSTOMER
Everything went perfect and quickly.
12/31/2025
Marsha S. VERIFIED CUSTOMER
I learned, after the fact, that I probably didn’t need a new battery. I should have been told to drive the car for a bit to see if the battery recharged (it had been sitting in the garage for several weeks not driven).
12/31/2025
Lynn H. VERIFIED CUSTOMER
Matt always does an excellent job taking care of all of our automotive service needs. The service department of Right Toyota is one of the many reasons we have gotten all of our cars there for decades. Keep up the excellent work.
12/31/2025
Dale S. VERIFIED CUSTOMER
I am unsatisfied with the service I ask to have my tire pressure light to be check because it was came on even when the tires where inflated properly and it is still on and was not fixed i rented a car from you so that they could take the time and fix it but it is not it is still on i feel i wasted my time and money on getting it check out and rented a car.unhappy long time customer Dale S
12/31/2025
Bill M. VERIFIED CUSTOMER
Lucas Rolland did an excellent job for me! Ilook forward to seeing more of him in the future!
For the past several years Matt took great care of me and wherever he went I wish him well.
I am very happy with Lucas.Thank you!
12/31/2025
Kate S. VERIFIED CUSTOMER
Thank you
12/31/2025
John C. VERIFIED CUSTOMER
Great experience Lucas and service technicians worked hard to get things done right. Right Toyota is the best dealership, we will be working with them again in the future
12/31/2025
Bruce W. VERIFIED CUSTOMER
As always a 25 minute job took almost 3 hours! Even after I was told it would be an hour or an hour and a half! What’s the purpose of an appointment!?
12/31/2025
Melissa M. VERIFIED CUSTOMER
Thanks again Cody for your help and professionalism