I had an excellent experience at Toyota thanks to Dylan in the service department. From the moment I pulled into the service bay, Dylan was prompt, friendly, and professional. He was already prepared with my information and appointment details, which made the check-in process quick and easy.
He clearly explained the work that would be done—an inspection, oil change, and tire rotation—and provided a realistic time frame for completion. I really appreciated the efficient communication system: I received a text notification right away when my wiper blades needed replacement, which made approving the service simple and convenient.
As promised, I was notified immediately when my car was finished, and everything was handled smoothly from start to finish. Dylan’s professionalism, attention to detail, and excellent customer service made the whole experience stress-free.
I highly recommend this service department and want to give special praise to Dylan for going above and beyond as a service advisor.
9/11/2025
Tom L. VERIFIED CUSTOMER
Thank you for your time.
9/11/2025
June H. VERIFIED CUSTOMER
Good job!
9/11/2025
Marilyn W. VERIFIED CUSTOMER
We waited for the car to be detailed and washed but when we got it, it was not washed. That's not a big deal but I never got the car until 5 oclock. I do appreciate all the help from the dealers and their kindness to an old woman.
9/10/2025
Vicky D. VERIFIED CUSTOMER
Good job.
9/10/2025
Kevin S. VERIFIED CUSTOMER
Na
9/10/2025
Natalie C. VERIFIED CUSTOMER
felt like it was a rushed job. everything was left feeling and looking way too oily. had to come home and reclean the inside of my vehicle myself
9/10/2025
Martin F. VERIFIED CUSTOMER
Do you have very kind person working over there? I very satisfied with the service thank you.
9/9/2025
Norma P. VERIFIED CUSTOMER
Amber was very thoughtful and considerate in all ways!
Thank you.
9/9/2025
Lori F. VERIFIED CUSTOMER
Everyone is very friendly.
9/7/2025
Tony R. VERIFIED CUSTOMER
I thought the labor charge was outrageous for programming a key fob. Other than that it was okay
9/6/2025
Freddie R. VERIFIED CUSTOMER
Good job
9/6/2025
James K. VERIFIED CUSTOMER
None
9/6/2025
John V. VERIFIED CUSTOMER
Thanks for servicing us today and also putting 4 tires on our car today!
9/6/2025
Donna M. VERIFIED CUSTOMER
Friendly, helpful staff. Enjoy doing business there.
9/6/2025
Lori K. VERIFIED CUSTOMER
Very helpful group of professionals who helped us pick out our new car.
9/5/2025
Terry K. VERIFIED CUSTOMER
WELL DONE.
9/5/2025
Richard W. VERIFIED CUSTOMER
Thanks
9/5/2025
Robert S. VERIFIED CUSTOMER
I was impressed with the personal and such friendly service and contact with the customers.