Eric kept me informed through tout the whole process and was great to deal with
2/4/2026
Karen M. VERIFIED CUSTOMER
Very friendly and professional. She addressed all my needs very quickly and with a genuine concern.
2/4/2026
Melinda P. VERIFIED CUSTOMER
I appreciated Geovanni’s professionalism and courtesy. He found the problem quickly and got it resolved. He’s a credit to the service department.
2/4/2026
Mark B. VERIFIED CUSTOMER
Excellent Customer Service.
2/4/2026
Izaiah L. VERIFIED CUSTOMER
Somebody stole my cup holder coaster. I know because I saw it that morning and I’m the only who uses my car and I don’t drink in my car so there’s no other rational reason it would ever come out of the cupholder. It couldn’t have popped out by accident and as I said I know the people who have been in the car with me, because they live with me, so it’d be pretty idiotic of them to try and take it. Another thing, I was told my car would get washed, I got the keys and the car was definitely not washed, it still had bird poop and dust on it. Lastly, I have a speaker system setup in my car and a knob near my parking break is in charge of the bass. I understand they probably detached it in order to update my system, but at the very least they could’ve screwed it back into place. I went to adjust the volume and realized it was just dangling out of place. So aside from the update and oil change my car came back in worst shape than before. I was going to make a deal about all this at the dealership, but I thought it’d be better if this got out through so hopefully other employees and employers can see the big stink job that happened today. If you wanna make things right you have my number on file.
2/4/2026
Elizabeth A. VERIFIED CUSTOMER
He was delightful!
2/4/2026
Jenine C. VERIFIED CUSTOMER
Friendly and pleasant-helpful
2/4/2026
Edward T. VERIFIED CUSTOMER
Very professional and courteous.
2/4/2026
Dominic K. VERIFIED CUSTOMER
Great
2/4/2026
Gabriel G. VERIFIED CUSTOMER
She made my experience easier and not time consuming at all. Very professional, friendly, and made my decision making a great coordinated experience.
2/4/2026
Bounseng K. VERIFIED CUSTOMER
Very patient and kind. Great service.
2/4/2026
Brian W. VERIFIED CUSTOMER
Picked car up Friday night after being told it simply needed an update for the computer system. Saturday morning the same issue we took the car in for came back. Taking car back today hoping they can actually fix it this time. We have been been co.plaining about the same issue for over a year.
2/2/2026
Raul J. VERIFIED CUSTOMER
Great service everytime
2/1/2026
Jarrod R. VERIFIED CUSTOMER
Eric was great. Kept great communication with us about the status of our vehicle, and was friendly throughout.
2/1/2026
Jessica S. VERIFIED CUSTOMER
Abby in the service department is top tier, her customer service was excellent. You made this a great experience.
2/1/2026
Marisol G. VERIFIED CUSTOMER
Excellent customer service!
2/1/2026
Nikki C. VERIFIED CUSTOMER
I have had 4 cars that I have owned from other dealerships. I must say Kia was the best customer service of them all. I rank this dealership 10+
2/1/2026
Karen K. VERIFIED CUSTOMER
Flaco was very professional and talked to and worked with my needs. All positive.
2/1/2026
Domingo V. VERIFIED CUSTOMER
10 experience. Thank you
2/1/2026
Spring P. VERIFIED CUSTOMER
No one has said how long to get my part and when to make appt