Vehicle is leaking oil after my oil change. I’ve probably lost several quarts of oil. Now it’s the weekend when this was found out, and the service department is closed, the sales manager wasn’t very understanding and was accusatory when he asked me why I didn’t call sooner. I had just gotten it serviced Friday morning at 7:30, and the screw to the oil reservoir mustn’t have been tightened well. After driving to and from the grocery store Saturday was when I discovered this issue. Not pleased with my service at all. Expecting them to make it right first thing Monday, but now I will miss work, lost time dealing with this, and had to clean up a mess in my garage.
10/26/2025
Shirley C. VERIFIED CUSTOMER
I appreciate Tyler providing printed information regarding tire choices so I could take home to further research and review before deciding on a tire choice.
10/25/2025
Dennis S. VERIFIED CUSTOMER
I was satisfied but somewhat surprised at the cost--almost $100. I have not , as yet, reviewed the statement tho.
10/25/2025
Mid-South Steel. VERIFIED CUSTOMER
Tyler was very friendly and professional. Got me in and out quickly. Very good service.
10/25/2025
Keith A. VERIFIED CUSTOMER
Excellent
10/24/2025
Susan I. VERIFIED CUSTOMER
I am always pleased with the vehicles I purchase there and the great service!
10/24/2025
Britt D. VERIFIED CUSTOMER
Tyler is awesome and always does an excellent job.
10/24/2025
Gary W. VERIFIED CUSTOMER
Great service
10/24/2025
Catherine S. VERIFIED CUSTOMER
Was very happy I was able to get my vehicle in for service so fast. Plus , that the they were able to do the alignment the same day rather than having to return since we live 70+ miles from the dealership.
10/23/2025
Belinda B. VERIFIED CUSTOMER
C.B. Has always gave us thorough advice about current and future maintenance requirements. I completely trust his judgment on what I need done and rely on his knowledge with every visit. I’m always glad to see him behind the counter when I enter the department.
10/22/2025
Thomas G. VERIFIED CUSTOMER
All good
10/22/2025
Stan T. VERIFIED CUSTOMER
Great service as usual. Had my Tundra serviced and got an inspection for my license renewal. Did not take long at all.
10/22/2025
Amy R. VERIFIED CUSTOMER
Helped me better understand my maintenance package.
10/22/2025
Ruth C. VERIFIED CUSTOMER
Great team.
10/22/2025
Kenneth H. VERIFIED CUSTOMER
We were fixing to leave on a trip and i knew we had something that needed to be looked at on our Highlander. I explained the situation to Jeff and he got it in the next day. I would like to thank Jeff and Toyota for their dedication and support to their customers.
10/22/2025
Beverly D. VERIFIED CUSTOMER
I very much want to thank the technician who fixed the three tire sensors…one was dead and the other two were headed in that direction. The re-programming tool he used keep turning off on its own, but eventually did work (I assume!) anyway, the man did not get his usual lunch break and I want to thank him for persevering until the sensors were adjusted. Also, I would like to know WHICH TIRE SENSOR WAS PROPERLY FUNCTIONING. Many thanks!/Bev Dirnberger
10/21/2025
Doug G. VERIFIED CUSTOMER
Dana always goes above and beyond for us when we’re there. She knowledgeable as well as informative. We appreciate all she does to help us.
10/20/2025
Sherry A. VERIFIED CUSTOMER
C.B. Provides the best customer service and upbeat attitude! It’s much appreciated!
10/20/2025
Alex P. VERIFIED CUSTOMER
Very happy with the service!! And also the phone calls very pleasant and polite