I bought this Sequoia new in 2006 at Newbold and have it serviced there when it needs it. They do a good job and I trust them to keep it in great shape
2/13/2025
Edward O. VERIFIED CUSTOMER
Thank you, great service ????
2/12/2025
Keith B. VERIFIED CUSTOMER
I didn’t have any issues with the service I received from Shawn. The issue I had was with the dealership no longer providing a loaner vehicle when the service spans more than one day. I’ve brought my previous Toyota vehicles to Newbold for service in the past and was always offered a loaner vehicle when the repair was going to take more than one day. I’m highly disappointed with this new policy.
2/12/2025
Roger L. VERIFIED CUSTOMER
Service was good
2/12/2025
Kevin B. VERIFIED CUSTOMER
Shawn is the best in service! Always goes above and beyond!
2/12/2025
Mary Ann. VERIFIED CUSTOMER
Recall service was wuick
2/12/2025
Sharon W. VERIFIED CUSTOMER
Mirah was very good. She explained all the services I was getting done and the necessity of each. I was not happy about having to pay an extra fee because I used my credit card.Totally unfair.
2/12/2025
Randy Y. VERIFIED CUSTOMER
Great courteous service ! Thank you!
2/11/2025
Randall A. VERIFIED CUSTOMER
As far as the service for today I feel like it was adequate but my problem is that I have a mirror that has yellowing paint that I brought up to the service rep before it passed the 36,000 miles and it was supposed to be looked into and I have never heard anything since and it was pretty much told today that there wasn’t anything that could be done about it. So that makes me not completely satisfied.
2/11/2025
Shannon K. VERIFIED CUSTOMER
The service was done fairly quickly today and I think at a good price
2/11/2025
Madonna K. VERIFIED CUSTOMER
Shawn is always dry helpful
2/11/2025
Thomas I. VERIFIED CUSTOMER
Shawn was great as he normal is and is fun to work with. He keep me informed through the whole process. Thank you
2/11/2025
James R. VERIFIED CUSTOMER
Helen was outstanding!!
2/9/2025
Michael M. VERIFIED CUSTOMER
Thanks
2/9/2025
Derek H. VERIFIED CUSTOMER
Helen was great, very attentive with regular updates.
2/9/2025
Joyce B. VERIFIED CUSTOMER
I was not greeted upon entering the shop. Mariah should have greeted me with a “Hello, I’ll be with you in one moment” rather she said nothing for a few minutes until she was done clicking on her computer.
2/9/2025
Denzil H. VERIFIED CUSTOMER
Helen was very professional taking care of my service for my car.
2/8/2025
Thomas S. VERIFIED CUSTOMER
Shawn consistently provides exceptional service. He is terrific.