Shawn was extremely helpful and very professional. He helped me have a very positive experience getting my vehicle taken care of especially after learning about some issues I had under the hood!
5/16/2025
Marsha Y. VERIFIED CUSTOMER
Super friendly and sincere about it.
5/16/2025
Katlin M. VERIFIED CUSTOMER
My tire light was on this time and I told them how to turn it off and they failed to do it I did it myself last time someone broke the logout off my tire
5/15/2025
Thomas V. VERIFIED CUSTOMER
Kelsey was so nice and patient with me. She answered all questions I asked. She is a great asset to Toyota.
THANK YOU KELSEY!
5/15/2025
Mark M. VERIFIED CUSTOMER
My rear right hubcap fell off on my way home. Luckily I back tracked my route home and found it next to a curb. I had my tires rotated today so the hubcap was not installed properly.
5/15/2025
Sarah K. VERIFIED CUSTOMER
Super helpful. Randomly had two headlights go out when I was leaving. Popped back in and Shawn was super helpful in trying to figure out what happened. He grabbed the technician, Kiwann, who was working on another vehicle by now, I’m sure. They both helped me get the headlight issue resolved. Neither of them seemed annoyed or impatient. Extremely grateful for the extra help after I had left.
5/15/2025
Allyson L. VERIFIED CUSTOMER
10000 mile oil change and checkup. No problems. Shuttle to/from home is a bonus, plus I got to ride in all electric car. Cool!
5/15/2025
Timothy B. VERIFIED CUSTOMER
Drop off and pick up went smoothly. I appreciate the efficiency and courtesy I experienced
5/15/2025
Lindell O. VERIFIED CUSTOMER
Happy!
5/15/2025
Troy N. VERIFIED CUSTOMER
Shawn is awesome!! ???????? The girls at the front desk were awesome!! The whole team is awesome!! Glad I went with Newbold!!
5/15/2025
Timothy T. VERIFIED CUSTOMER
Helpful explanation of services performed and for those recommended
5/14/2025
Wanda B. VERIFIED CUSTOMER
No. Everything went well.
5/14/2025
Stephen S. VERIFIED CUSTOMER
Satisfied ????
5/14/2025
Barbara B. VERIFIED CUSTOMER
Friendly and efficient
5/14/2025
Jamal W. VERIFIED CUSTOMER
Thankyou !
5/14/2025
George D. VERIFIED CUSTOMER
Shawn is the best!!
5/13/2025
Wayne K. VERIFIED CUSTOMER
Great service but very expensive!
Shawn is always a pleasure to work with.
5/13/2025
Thomas B. VERIFIED CUSTOMER
It took 2+45 hours for the oil change while I waited. I scheduled the appointment two weeks ago. That's just two long for a simple oil change.