Serena
Does a outstanding job, goes the extra mile
And question please advise
Richard Trapizona
11/8/2025
Shawn V. VERIFIED CUSTOMER
Great service and great customer service. Best Kia in Pitt
11/8/2025
Patrick P. VERIFIED CUSTOMER
Very professional and helpful.
11/7/2025
John F. VERIFIED CUSTOMER
Serena
Was very helpful getting me signed in and explaing what they would be doing.She kept me advised of how they progressing. She also explained something that could be done and had them. Ty for the excellent service
11/7/2025
Pamela D. VERIFIED CUSTOMER
I've already submitted comments
11/5/2025
Gary R. VERIFIED CUSTOMER
Serena is what a customer expects and more when getting a vehicle serviced at Shorkey Kia. Thanks Serena
11/5/2025
Susan S. VERIFIED CUSTOMER
Montana was great, so was the service.
11/5/2025
James K. VERIFIED CUSTOMER
I was a little surprised at ts state inspection he cost of 135.00 for but having said that Montana was very professional.
11/4/2025
Keith S. VERIFIED CUSTOMER
Came in for vehicle inspection, and was out in less than an hour.
11/4/2025
Mark C. VERIFIED CUSTOMER
Serena did a great job.
11/4/2025
Cara K. VERIFIED CUSTOMER
I am satisfied that my brakes and rotors were replaced. The thing I was not happy with was the price. That was the most I had ever paid for brakes and rotors for a car ever. (And this is my 4th car) The most I've ever paid is a little over $600. It was well over $1500 and I was never quoted how much it would end up being or I would have not gotten my brakes and rotors done there. They did do a really good job though.
11/3/2025
Diane L. VERIFIED CUSTOMER
Everything was great
11/1/2025
Christine H. VERIFIED CUSTOMER
She’s friendly, helpful and wanting to make sure she answered my questions (even the ones asked twice)
Knowledgeable about my vehicle and the maintenance needs.
11/1/2025
Dylan S. VERIFIED CUSTOMER
Exceptional customer service and Christmas Halloween costume. ????
11/1/2025
Erin M. VERIFIED CUSTOMER
Serena was amazing - super knowledgeable and kind
10/31/2025
Troy B. VERIFIED CUSTOMER
She really went out of her way to go above and beyond. She’s a good one!
10/31/2025
Gail L. VERIFIED CUSTOMER
Serena does an excellent job in every part of her work. She is knowledgeable about the service, kept me informed throughout the process, answered all my questions, and is extremely friendly.
10/30/2025
Thomas O. VERIFIED CUSTOMER
Kimmie listened to my questions and comments with patience and escorted me to my car.She's a good concerned person that made me feel welcomed with quality service
10/30/2025
Win S. VERIFIED CUSTOMER
Unexpected problem
It was handled today
So helpful
10/29/2025
Edward L. VERIFIED CUSTOMER
Work order said car was washed but wasn't. Everything else up to satisfaction and communications with service department better than last visit