Kersten is always incredibly friendly and helpful, thank you!
12/26/2025
Connie H. VERIFIED CUSTOMER
The check engine light came on when I was driving it home. The next day, someone came to pick it up and they did leave me a car to drive. Three days later, I was told it was fixed and ready. I drove over 2 hrs to pick it up and when the salesman drove it around from the back, unfortunately, he said the check engine light is on & apologized. It was late & a holiday coming up with no one there to make any “real solutions, we went home without our car & not knowing what the outcome will be!!!
At this moment, I am not feeling good about my purchase.
12/25/2025
Herbert H. VERIFIED CUSTOMER
Very Good
12/24/2025
Linda O. VERIFIED CUSTOMER
Thank you! Everyone is always so nice!!????????
12/18/2025
John A. VERIFIED CUSTOMER
Very pleased with everything.
12/13/2025
Donald R. VERIFIED CUSTOMER
No comment
12/11/2025
Rebecca N. VERIFIED CUSTOMER
Jessica Hicks was very knowledgeable, very professional, and kind. She answered all my questions.
12/11/2025
Allison G. VERIFIED CUSTOMER
Your welcome????
12/6/2025
Ivan G. VERIFIED CUSTOMER
I think more people with more experience on mechanical wise would be better.
12/6/2025
Shirley W. VERIFIED CUSTOMER
I always do my surveys
11/21/2025
Ghulam K. VERIFIED CUSTOMER
Wait for the part. My contact is ****-****-xxxx.
11/19/2025
Ruby B. VERIFIED CUSTOMER
I was afraid I was going to be stuck a long time because time is something you are not guaranteed I t was done in a timely manner Thanks to the team
11/19/2025
Louis C. VERIFIED CUSTOMER
Well done
11/15/2025
Sandra M. VERIFIED CUSTOMER
Service was completed
11/14/2025
Edwin S. VERIFIED CUSTOMER
Thank you
11/14/2025
Quintin C. VERIFIED CUSTOMER
Great
Service job well done. Was very fast.
11/13/2025
Gina C. VERIFIED CUSTOMER
She was very kind , efficient and helpful!!
11/7/2025
Pearl T. VERIFIED CUSTOMER
I appreciate the way Mike Terry Hyundai make sure to take care of their customers and vehicles.
11/2/2025
Shirley W. VERIFIED CUSTOMER
This is my 3rd auto I have bought from Silsbee and they have wonderful sales people and an awesome service department and staff.
10/29/2025
Giau C. VERIFIED CUSTOMER
The service team is always great, especially Kersten! There has never been an issue.