Jazmin is always great she got my service plan to finally come up instead of having to search for it. Staff is always courteous and professional, love my Durango!!!
7/21/2025
Tim W. VERIFIED CUSTOMER
3 throttle bodies in 2 years is excessive. Strongly disagree with the warranty. It should reset each time the part is replaced. Not a satisfied customer at the moment.
7/19/2025
Jeffrey C. VERIFIED CUSTOMER
We have asked multiple times for all texts to go to my wife and yet here I am answering this question. Car is in both our names but it is her car and the only one that has brought it in for service. She asks every time to change it and still not done. Very disrespectful!!
7/19/2025
Michael G. VERIFIED CUSTOMER
Good job.
7/17/2025
Gregory S. VERIFIED CUSTOMER
Thank you for also helping me find discounts and saving money where I could. We appreciate that kind of help as well as the great service.
7/16/2025
Phil O. VERIFIED CUSTOMER
I received exactly what I needed to make a decision. I have no complaints, and will make use of your services in the future.David explained to my satisfaction what my options were . I've a bit of history with your dealership and Davey would be the go to guy in the service department.
7/16/2025
Randy F. VERIFIED CUSTOMER
Excellent help getting my truck fixed and working with Endurance warranty to get paperwork and funding completed.
7/16/2025
Jane B. VERIFIED CUSTOMER
Timely, efficient & friendly.
7/11/2025
Alexander S. VERIFIED CUSTOMER
My only complaint is, I would like to see more transparency as a relates to the price of components and parts not just a sum total. Show the part price through Mopar, etc.
7/11/2025
Michell R. VERIFIED CUSTOMER
Kayla made it stress free and I really appreciate that!
7/10/2025
Kent J. VERIFIED CUSTOMER
We love grissom
7/10/2025
Timothy H. VERIFIED CUSTOMER
I always get the best service experience.
7/9/2025
Sunday H. VERIFIED CUSTOMER
Thank you Davey for your education on the owner’s manual and an owners requirements for knowledge of warranty management and maintenance! This knowledge will assist all owners with mechanical knowledge that needs to be relayed to the owners service department for their knowledge! Good luck further mechanics of the Chrysler, Dodge, Jeep world!!
7/9/2025
Michael R. VERIFIED CUSTOMER
Out staning service . Thank You.
7/8/2025
Glen S. VERIFIED CUSTOMER
Jazmin does a great job…always satisfied with the work and the customer appreciation.
7/6/2025
Dawn M. VERIFIED CUSTOMER
Awesome service! Thank you!
7/5/2025
Rodney C. VERIFIED CUSTOMER
Kayla did a great job and kept me informed along the way.
7/4/2025
Brice D. VERIFIED CUSTOMER
Would like to have seen just a bit more interaction in the portal that you guys pay for, so we don’t have to call for updates. But that’s a very minor thing. David was able to answer all my questions appropriately and educated me on the issue at hand with our jeep. Will be returning to Grissom for future work.