I've been working with autohouse for almost 15 years and continue to enjoy working with them. I purchased several vehicles from them and also have brought several vehicles into them to do my service. They're a very trustworthy company and a class act
Randy
8/30/2025
Karissa M. VERIFIED CUSTOMER
My overall experience here was awful. The two men in the front office are so nice so it is nothing against them. My first experience there with Xavier was fantastic so I had the same expectation this time around. My first oil change was $50 because I work next door. When I went in today i knew the price was not going to be $50 but I didn’t expect $128.93 for an oil change. I paid for it and left because I was frustrated. I received a physical copy of the breakdown and an electronic one. They say two different things. I went back and talked to them and ultimately nothing was done. Steven said the the “oil lube and filter” cost I was seeing was actually the labor fee and that is misleading. It makes it look like it’s $50. I understand that they are just doing their job and I also understand that Xavier did things he shouldn’t have, but I’m not happy with the service and definitely will not be returning. I sent around 10 people over to you guys and not a single one wants to go back now because of it. Another one of my coworkers was there yesterday and he was charged around $140 for oil which is absolutely insane. Anyways, I wish your company the best.
8/30/2025
Jose M. VERIFIED CUSTOMER
Great service as always
8/27/2025
Amie W. VERIFIED CUSTOMER
Steven was great. Courteous, understanding, and made sure there was follow up on concerns.
8/21/2025
Tony P. VERIFIED CUSTOMER
I asked about my bumper and nothing was mentioned or fixed.
8/21/2025
Cheryl S. VERIFIED CUSTOMER
Thx to Kaylee for making it all better!
Thx to steven for reading my texts and not responding.
Im driving my dream car, im going to refi with my credit union, then it will be much better. c
8/16/2025
Sandra P. VERIFIED CUSTOMER
It was some in a timely manner but I got no paperwork on the inspection they said they did. I would love to have a copy
Thank you
8/12/2025
Marica N. VERIFIED CUSTOMER
Xavier is always a joy to work with! He makes going to the auto shop easy even though I live more than 30 minutes away. His customer service is outstanding and he makes you feel like a friend from the moment you walk in. I cannot say enough good things about him and my experience with the work on my vehicle.
8/5/2025
Ricardo M. VERIFIED CUSTOMER
Xavier is awesome. Always takes good care of me !
8/1/2025
Johny L. VERIFIED CUSTOMER
Xavier, is a excellent employee.
Took his time to explain to me each problem, the solution, and the time frame of which to fix the problem.
He was very communicative, ensured me everything with my vehichle will be okay, and they will get it fixed!
I appreciate Xavier, he deserves everything good coming his way!!
7/31/2025
Stanley F. VERIFIED CUSTOMER
Very thorough and explanatory of repairs needed including photos and estimates.
7/30/2025
Victoria C. VERIFIED CUSTOMER
Service was excellent.
7/26/2025
Rick R. VERIFIED CUSTOMER
Xavier was great! Very helpful with my extended warranty company. He gained my trust with his customer service and how he was on top of everything. Thanks for making this service experience easy for me!
7/26/2025
Andrea G. VERIFIED CUSTOMER
Xavier Moron always give my family the best customer service.
7/26/2025
Lorraine D. VERIFIED CUSTOMER
Excellent service thank u very much two thumbs up
7/25/2025
Imani Z. VERIFIED CUSTOMER
He knew what he was doing which eased my anxiety.
7/13/2025
Joyce C. VERIFIED CUSTOMER
Xavier did an exceptional job in handling the repairs that were needed for my vehicle he was very accommodating, great service.
7/10/2025
Iliana M. VERIFIED CUSTOMER
The quick turn around and simple scheduling process made getting my vehicle serviced manageable. I appreciate the team’s responsiveness and communication while I waited and when my vehicle was ready.
7/9/2025
Luisa U. VERIFIED CUSTOMER
Customer service was great. The quick response with everything & turn around time was great as well. Great communication, kept us informed about everything.Overall just very happy with the service & also how detailed everything was with the diagnostic, the reports of everything that was found and how quickly everything was resolved, repaired, & ready to to in such a timely manner. Thanks again
7/4/2025
Chadley A. VERIFIED CUSTOMER
2 lugnets weren't put back on and it cost me $7.50