Brody was very personable and helpful. My dissatisfaction was regarding the service on my car. My fuel pump was replaced and not connected or placed back properly resulting in my fuel gage to stop functioning properly. I had to return to the dealership again the following Saturday to have the issue resolved which took away a day of my time because I was without my car and had to wait on it all day to be fixed. Again, not at all dissatisfied with Brody, just with having spent 2 Saturdays without my vehicle is frustrating when the service would’ve been checked correctly initially.
2/16/2025
Erica S. VERIFIED CUSTOMER
They were great
2/16/2025
Fallon T. VERIFIED CUSTOMER
Keith was great and very attentive. Made sure we were in and out within a reasonable time even with us repairing a recall. He also explained some services that I am needed done and where to go (Fred Anderson Collision Center) Great attitude and will be looking forward to working with him in the future!
2/15/2025
Emily C. VERIFIED CUSTOMER
Preston was extremely helpful, kept me informed, and very fast.
2/15/2025
Michael C. VERIFIED CUSTOMER
I made multiple attempts to return the service writers phone call but wound up with a remote call center. There should be an on-site person to answer the phone.
2/15/2025
Scott W. VERIFIED CUSTOMER
Everything was great. The time quoted for the fix was spit on and Keith is one of the better advisors there. Keep him around.
2/15/2025
Steven K. VERIFIED CUSTOMER
Keith was very helpful. He said it would be done in about an hour and it was! Thank you!
2/15/2025
Jeanne G. VERIFIED CUSTOMER
Very quick service with polite staff
2/15/2025
Franklin B. VERIFIED CUSTOMER
Excellent service from the advisor.
2/15/2025
Joy S. VERIFIED CUSTOMER
Very professional
2/15/2025
Michael W. VERIFIED CUSTOMER
Keith Lubrano was very helpful in getting our car checked in, and keeping us updated on the service. Very professional. A good experience.
2/15/2025
Kaci S. VERIFIED CUSTOMER
Keith was awesome. Best oil change experience I’ve ever had. Thank you!
2/15/2025
Aaron R. VERIFIED CUSTOMER
Noah was so kind and professional!
2/15/2025
Cynthia G. VERIFIED CUSTOMER
Brian explained the potential issues that may arise in the next few months, not alarming, but reassuring that these were not immediate needs. He was very professional and also friendly. Definitely reassuring.
2/15/2025
Katie Y. VERIFIED CUSTOMER
Matthew was great! He is very personable and efficient. He went over and beyond to meet my needs and offered to help in the future.
2/15/2025
Maria H. VERIFIED CUSTOMER
I was very pleased with the process of dropping off my car. Alexander Shepard was extremely nice, and very professional.
2/15/2025
Raysa R. VERIFIED CUSTOMER
Mathew was awesome , great customer service and a great sense of humor.
2/15/2025
Angela S. VERIFIED CUSTOMER
Friendly service, explained everything thoroughly and was helpful
2/15/2025
Tim L. VERIFIED CUSTOMER
Noah Wilson did an outstanding job under difficult circumstances. He is an outstanding customer service recovery professional as well as an excellent customer service provider.
2/15/2025
Joseph G. VERIFIED CUSTOMER
Matthew was great and communicated quickly and effectively. I was really impressed on the speed of service and everything that I asked for was answered and done immediately.