He went above and beyond to help us with unexpected car issues - our original service attendant gave us information that wasn’t correct and he went above and beyond to make up for the issues that created.
Highly recommend him and his service.
3/20/2026
Amber D. VERIFIED CUSTOMER
I was no aware my free oil changes would not be at any Honda location.. I had to pay 88 dollars for a oil change that should have been free.
3/20/2026
Jorge M. VERIFIED CUSTOMER
Really great service, was in and out and was updated on everything!
3/20/2026
Michael N. VERIFIED CUSTOMER
Brody was an absolute pleasure to deal with. He went out of his way to make our experience as smooth as possible. He is definitely an asset to your organization.
3/20/2026
Arthur W. VERIFIED CUSTOMER
Eric is awesome. Give him a raise.
3/19/2026
Valerie Y. VERIFIED CUSTOMER
Lance Burns was very helpful with the service of my honda accord sport
3/19/2026
Rebecca B. VERIFIED CUSTOMER
Nick was very helpful/easy to work with and was able to answer all of my questions!
3/19/2026
Charles M. VERIFIED CUSTOMER
Best service I’ve had so far!!
3/19/2026
Minerva D. VERIFIED CUSTOMER
Thank you for every single thing
3/19/2026
Merry C. VERIFIED CUSTOMER
Excellent help.
3/19/2026
James B. VERIFIED CUSTOMER
Theo was great. He was kind and courteous. He immediately identified the problem, explained the options and came up with a quick solution. Results are excellent!
3/19/2026
Bette A. VERIFIED CUSTOMER
This was my first visit to your Service Dept after purchasing my Honda Pilot last year. Mr. Burns was very professional & answered all my questions before the service. He told me about the video which was very interesting in the process. After service he finalized the visit letting me know how I would be notified for the next service visit.
Thank you, Lance Burns for welcoming me to the Honda family!
3/19/2026
Jenna C. VERIFIED CUSTOMER
Theodore was great! He is very patient, knowledgeable and kind. His attention to detail does not go unnoticed. He took the time to call me on his day off to update me on the progress of my repairs. It brings me great comfort to be in such good hands.
3/19/2026
Wesley H. VERIFIED CUSTOMER
Free oil change is $160 or more every time
3/19/2026
Judith B. VERIFIED CUSTOMER
Lance Burns takes good care of overseeing the routine maintenance on our CRV-Hybrid and Ridgeline. He’s my “go to” service coordinator. Very pleased!
3/19/2026
Janet L. VERIFIED CUSTOMER
Lance was very nice and efficient.
3/18/2026
Gregory L. VERIFIED CUSTOMER
Please do not call. Service writer and service technician were excellent. Company is way too pushy.
We brought our car in for a recall. Since then we’ve had:
Call trying to let you all price our Fit, claiming we were interested in selling. We are not, never said that, and it was a lie.
Got an email yesterday trying to get us to upgrade to a new car.
Got another email today trying to get us to buy a new car.
It feels like harassment at this point. We just wanted our recall done!
We miss how things were with Breakaway Honda. It was a much better company. We bought new cars there. I doubt with our experience with Anderson that we’d buy there. It’s a shame since we’ve owned 6 Hondas, and 4 were bought new. 2 at Breakaway.
3/18/2026
Sandy W. VERIFIED CUSTOMER
Thanks
3/18/2026
Denedra B. VERIFIED CUSTOMER
He was very helpful and explained some things to me about my family plan that I should have known before I met him. Thanks theodore.