Theodore Davis took care of my concerns and got my service taken care of quickly. Very friendly and a pleasure to work with.
3/20/2025
Kristin S. VERIFIED CUSTOMER
Joe was very professional and always polite. He seemed very knowledgeable and he was eager to help me. Your phone system is terrible btw. It was much better before you moved to a call center and applied AI. Been a loyal customer for 25 years, but really dislike your call center.
3/20/2025
Tammy W. VERIFIED CUSTOMER
Theodore was a great representative; however, we are very unsatisfied about certain aspects of our experience with the technician; one of which the complimentary multipoint inspection was not performed while our vehicle was there for almost two weeks. We are home tonight and our brakes, which could’ve been serviced while there, are scrubbing so badly we are afraid to drive the vehicle. Other things happened that frustrated us. Because of our experience, we have decided not to return. Thanks for your kindness Theodore. By the way, my son actually got the horn working.
3/20/2025
Kathryn O. VERIFIED CUSTOMER
Fast and friendly service
3/20/2025
Janina U. VERIFIED CUSTOMER
I had an oil change done under an hour. Thank you, Noah, for handling my experience so quickly.
3/20/2025
Matthew V. VERIFIED CUSTOMER
He needs a Raise & a Promotion!
I always to get Brian as my Service Contact.
I believe he tries to really Care.
Refreshing.
3/19/2025
Johnsie G. VERIFIED CUSTOMER
Eric was so professional and so polite!!!! He went over and above making me know all the things I had requested would be checked out thoroughly on my vehicle. I look forward to working with Eric again soon.
3/19/2025
Michael P. VERIFIED CUSTOMER
Brian did a great job communicating the recall and basic service options and kept me informed along the way. I was greeted promptly upon arrival to pickup the vehicle and the car was brought around quickly. Great service all around!
3/19/2025
John E. VERIFIED CUSTOMER
The check in process was fast and simple. I particularly appreciated Matthew’s genuine concern when he asked about the progress of Hurricane Helene recovery once he saw I was from Asheville. My vehicle was ready promptly and all work completed to my satisfaction. Thank you
3/19/2025
Sondra W. VERIFIED CUSTOMER
Theo did a great job - love the video to see any issues.
3/19/2025
Sylvia A. VERIFIED CUSTOMER
Alejandro did a great job! He diagnosed and fixed my problem with my car! Thank him again for his service!
3/19/2025
David S. VERIFIED CUSTOMER
Sales team and service team were all pleasant and helpful. Service time was efficient and parts part turnover was great.
3/19/2025
Josh G. VERIFIED CUSTOMER
Matthew was great and the service couldn’t have been any easier.
3/19/2025
Jacquelyn Vaugh. VERIFIED CUSTOMER
Excellent service by Alejandro. Very professional and kind young man!
3/19/2025
Cheryl T. VERIFIED CUSTOMER
None
3/19/2025
Tyonna F. VERIFIED CUSTOMER
Great customer service! Thank you Matthew
3/19/2025
Arleth A. VERIFIED CUSTOMER
She was very helpful and kind!
3/19/2025
Shaun A. VERIFIED CUSTOMER
Theodore was great! Explained everything thoroughly and fantastic to work with.
3/19/2025
George H. VERIFIED CUSTOMER
Eric is outstanding service tech. Highly knowledgeable and excellent people skills. He would be the best to train other service techs on how to serve your customers! Please reward his exceptional excellence! The best interpersonal skills I have seen. Keep up the great work!!
3/19/2025
Michael W. VERIFIED CUSTOMER
Very helpful and met my needs as supplied me with transportation. They are great at keeping me up-to-date on my service