He throughly explained the add on plans I have and answered any questions I had. Very pleasant experience
5/12/2025
Donald B. VERIFIED CUSTOMER
Eric is an asset to the team!
5/12/2025
Arron B. VERIFIED CUSTOMER
Great service
5/12/2025
Brian H. VERIFIED CUSTOMER
No need to contact me but a mouse was loose in service area
Back ground music was nice bout us just a little bit loud, making harder to hear
5/12/2025
Benton H. VERIFIED CUSTOMER
We are from Charleston SC and our Odyssey broke down on the interstate. We had vehicle towed to you dealership on Friday and vehicle was fixed the very next day. Mathew was great and kept us informed throughout the repair. Absolutely great service.
5/12/2025
Robert R. VERIFIED CUSTOMER
Thanks for respecting the value of my time while being thorough with my car. Nick did not leave me with any unanswered questions.
5/12/2025
Melina V. VERIFIED CUSTOMER
Amazing and very friendly !!
5/11/2025
Karen J. VERIFIED CUSTOMER
The recall issue was fixed in a timely manner!!
5/11/2025
Alexandria L. VERIFIED CUSTOMER
Theodore did an amazing job. I felt he did his best to communicate with me during the service. What I am upset about is dropping my car off at 10:30am and it was not started to be worked on until 1pm. I pulled into the Honda building at 10:30am and left at 2:50pm. I only came in for an oil change and tire rotation. Ended up having to buy two new tires which is fine and Theodore was kind enough to help with an alignment for what had happened with a previous employee. I will explain that in a minute. I just don't know how this all takes a little over 4hours. I waited in the customer lounge area for that time. I just want to know why it took that long? That was ridiculous. Now the other issue I brought up to Theodore was why did I have gasket valve cover's replaced on March 4, 2024 to then have the 100,000 mile tune up done on July 29, 2024and that advisor named Joshua Bayne should have noticed that 3 months prior the gasket head covers had already been replaced. So that way I would not have had to spend an extra $500. What can be done about this? Because I do not see any reason to keep coming back to get service here anymore.
Thank you for your consideration
Alexandria L
5/11/2025
Nicholas G. VERIFIED CUSTOMER
KAYLA was awesome. She was my service advisor. I have never been treated so well and actually listened to at a car service.
If I lived here in South Carolina and owned a Honda, I would be definitely be coming back. The Honda belongs to my Son. I told Kayla she took all my anxiety away. She is wonderful. She is very good at her job.
5/11/2025
Michael D. VERIFIED CUSTOMER
Na
5/11/2025
Lily R. VERIFIED CUSTOMER
He’s cool
5/11/2025
Roberto V. VERIFIED CUSTOMER
She was very outstanding to communicate with me.
Very helpful
5/10/2025
Ashleigh M. VERIFIED CUSTOMER
Noah is a great representative of what customer service should look like. Communication was clear, concise, and polite.
I also appreciated the patio & coffee. I sat there for a couple hours but it was very comfortable.
5/10/2025
Bao H. VERIFIED CUSTOMER
Excellent service
5/10/2025
Joseph F. VERIFIED CUSTOMER
Nick was a jam up dude! Very professional, courteous, and super respectful. Vehicle service is a task no one wants to deal with..but, nick made it an overall great experience!