Rick, the service rep is great, they all are. The only problem is the service takes WAY toooooooooooo long. I was there over 2 hours for an oil change! 2 HOURS!!!!!!!!! That is ridiculous. 45 mins tops, 1/2 preferred.
3/9/2018
Frank A. VERIFIED CUSTOMER
Job well done.
3/9/2018
Maria B. VERIFIED CUSTOMER
Very professional and courtesious!!
3/9/2018
Daxa D. VERIFIED CUSTOMER
As usual Mr. Gomez took care really good to customers.
Love it.
Thank you Mr. Gomez
3/9/2018
Natalie S. VERIFIED CUSTOMER
Genaro and all of the service staff I have interacted with provide excellent customer service. Genaro gave me a recommendation for an auto glass professional so that i can get some pits on my windsheild filled.
3/9/2018
Matthew B. VERIFIED CUSTOMER
Everything was great
3/9/2018
Andrew R. VERIFIED CUSTOMER
Brendon provided tremendous customer service. He’s the reason I have my cars serviced at Glendora Toyota and why my next car purchase will be a Toyota.
You have a rock star with superb people skills in Brendon.
3/9/2018
Michael O. VERIFIED CUSTOMER
Excellent service
3/9/2018
ROCKY L. VERIFIED CUSTOMER
Very friendly and professional I enjoyed my visit thank you
3/8/2018
NAOMI F. VERIFIED CUSTOMER
Simply put, Brandyn took care of everything that was under warranty that I was having trouble getting addressed elsewhere. We were told that this was the Toyota dealership to come to for service and I think we will be coming back. Thank you!
3/8/2018
LINDA M. VERIFIED CUSTOMER
Mike was very courteous and friendly. My car was finished in a orderly time frame.
3/8/2018
GILBERT P. VERIFIED CUSTOMER
Rick is the reason why I continue to be a loyal patron of Toyota of Glendora. He continues to be a consummate professional and ALWAYS puts the customer first. In today’s marketplace customer service seems to be a dying attribute. I value customer service and will drive further to feel like I matter. Rick has never once disappointed in the many years that he has been my service advisor. Hats off to Rick! He is an asset to your dealership.
3/8/2018
BILL L. VERIFIED CUSTOMER
Rick was great to work with. A real professional.
3/8/2018
Victor L. VERIFIED CUSTOMER
excellent service
3/8/2018
Lorraine A. VERIFIED CUSTOMER
Great service Thanksgiving you
3/8/2018
SANDY O. VERIFIED CUSTOMER
Great job in taking care of my Highlander. I had brought it in for regular service, and Rick called me to let me know that several items needed replacement: battery, filter, and tires. He provided several options regarding new tires, and reviewed each with me. He contacted me throughout the day to tell me the progress of the service. I've been taking my car to this service dept/ dealership since we purchased the vehcile , and will continue to do so. I appreciate their attention to detail and great communication. Thank you.
3/8/2018
BARBARA M. VERIFIED CUSTOMER
I always ask for Mike. He is honest and gives me all the information I need to make a decision about the repairs for my car. He’s been taking care of me at Glendora Toyota for as long as I’ve owned my car.