Was impressed. My first Toyota. Still waiting for the lighting bolt to strike.
7/1/2025
Spencer E. VERIFIED CUSTOMER
ALL GOOD
7/1/2025
Valerie S. VERIFIED CUSTOMER
Jake was Great! I felt comfortable with him and never felt any pressure. He was very transparent with me throughout our conversations. I will be recommending him to my friends and family. Overall I had a very great experience and I am very happy. Everyone treated me nicely and fairly and I will be back in the future. Thank you!
6/30/2025
Anthony Q. VERIFIED CUSTOMER
Professional & friendly…
6/30/2025
Jamie B. VERIFIED CUSTOMER
Tonya is very helpful and looked out for my specific needs,
6/30/2025
Phil G. VERIFIED CUSTOMER
After having rear brakes replaced I drove out of service center with a loud metal grinding noise. Thought it might disappear but it did not. Also, the running light which I had paid for to be replaced had not been replaced. Had to bring vehicle back in to shop to be corrected & then noticed afterwards that they had put in a different color light.
Not a happy customer! I did not get the impression that the young mechanic was really into what he was doing. Service Writers were very helpful.
6/30/2025
Scott M. VERIFIED CUSTOMER
Excellent service, per usual. Always a pleasure.
6/30/2025
Chris K. VERIFIED CUSTOMER
The scheduling process was a bit on the not totally satisfied part.
Using the Toyota app, i was only given the choice to drop the vehicle off and return the following day.
I called the dealership and spoke to a young lady that verified that the only appointments that Handy offered were those which involved dropping the vehicle off and possibly waiting all day as it was first come / first serve.
I knew this could not possibly be true since I was being offered a 915am slot. The complicated part was that since I was not sure how long I would wait, my wife drive a 2nd vehicle to the dealership so that we could run errands.
6/29/2025
Robert M. VERIFIED CUSTOMER
The young lady that waited on me at the desk was very helpful and very informative about what was going on and I truly appreciate that
6/28/2025
David B. VERIFIED CUSTOMER
Megan was a super young lady. Knowledgeable, sympathetic and gracious. My future appointments will be handled by her.
6/28/2025
Mark O. VERIFIED CUSTOMER
Great job! keep it up
6/28/2025
Brian M. VERIFIED CUSTOMER
Absolutely perfect service today. Quick, easy, and great people.
Thank You
6/28/2025
Tegan M. VERIFIED CUSTOMER
Dropped Tacoma off there 9:30 am 6/27 & told them this was my only vehicle & would be waiting. The problem was for an air conditioner compressor malfunction. Was told by the lady handling the appointment,that this place would be capable of diagnosis and fixing the problem. After waiting for 3 hours we decided to take the shuttle into town because the truck hadn't even been looked at yet. At about 4 was called to say the total to fix would be $2500 for a new compressor & condenser since those 2 are now defunct. But they couldn't fix cause the parts weren't there. I got a $72 bill for them to do an half an hour inspection! Won't be coming back. Feel like a loser after purchasing the truck outright from Handy's downtown last February & now this has happened! Won't be coming back.
6/28/2025
Brittney L. VERIFIED CUSTOMER
Donovan was Very professional
6/28/2025
Kathleen T. VERIFIED CUSTOMER
Great job! Thank you.
6/28/2025
Jonathan N. VERIFIED CUSTOMER
Excellent service and I’m always satisfied with how Handy’s treats their customers.
6/28/2025
Derek L. VERIFIED CUSTOMER
It was nice to get a estimated time that my truck would be ready.
6/28/2025
Heather G. VERIFIED CUSTOMER
My experience today was less than desirable as I’ve communicated with Ethan the service manager my first impression of not being greeted, and the service techs chatting about other customers in front of customers was not professional.
6/28/2025
Carolyn B. VERIFIED CUSTOMER
Very happy ????
6/27/2025
John N. VERIFIED CUSTOMER
Tory listened to my many questions. Answered them professionally and completely. Communicated very effectively with me in conveying the findings of the technicians. Excellent customer service