I was told that I needed to contact the business who put new tires on my vehicle as the front wheels were out of alignment. However, when they looked at it they discovered that the wheels were in alignment. After further review, they discovered the report I was given from your business had the wrong vehicle listed (a Ram 3500 pickup) rather than my RAV4 and the reading was likely wrong. This cost me a lot of time and effort. I would like a credit towards my next oil change.
6/15/2026
Taggart W. VERIFIED CUSTOMER
Thank you, Christian! You're the epitome of what great customer service should be... You deserve a raise.
6/14/2026
Allan S. VERIFIED CUSTOMER
Over an hour wait for the oil change to be completed. No oil change reminder sticker was placed in the corner of the windshield.
6/13/2026
Luis H. VERIFIED CUSTOMER
Great job ????
6/12/2026
Javier A. VERIFIED CUSTOMER
Good service an service tranks
6/12/2026
Jermain K. VERIFIED CUSTOMER
Jesus was very helpful and thorough.
6/10/2026
Alberto B. VERIFIED CUSTOMER
No tienen respeto hacia sus clientes
6/10/2026
Shannon F. VERIFIED CUSTOMER
Jeremy went above and beyond to get me taken care of. One of my plastic pieces on my hood fascia broke when the oil change was done a few days prior. This is a common problem with Tundras. No one could have known or realize the grommets were broke until taking the vehicle out on the hi-way and getting above 60mph. Jeremy replaced the plastic grommet and did his best to take care of the customer(me) instead of nickel and diming me.
I have purchased 2 brand new Tundras from this dealership and will continue to do business with you as long as individuals like Jeremy continue to take care of the customer. A simple situation like this can make the difference between a return customer or someone that goes to another dealership because the individuals try to make a few dollars instead of doing the right thing.
6/9/2026
Paul S. VERIFIED CUSTOMER
Very pleased!
6/9/2026
Elizabeth S. VERIFIED CUSTOMER
Christian was friendly, explained things clearly, and provided great customer service.
6/9/2026
Trisha N. VERIFIED CUSTOMER
I appreciated how Christian explained everything to me in a way I could understand. He answered all of my questions. He was very personable and has wonderful customer service skills. He’s an excellent representative for Gregg Young Toyota!
6/7/2026
Steven K. VERIFIED CUSTOMER
I purchased my 2023 Tacoma in February 2026. Yesterday was my first experience with the Gregg Young Service Department. Christian was extremely helpful walking me through the process!
6/6/2026
Diane L. VERIFIED CUSTOMER
Good job Friendly staff and they washed my vehicle
6/6/2026
Justin G. VERIFIED CUSTOMER
We appreciate the pleasant as well as informative service that Christian provides, he is very thorough and let's us know if there is any out of pocket cost up front for anything and also let's us know of any recalls on the vehicle that need addressed. Definitely a highly satisfactory service done on our vehicle . Respectfully, Justin and Trish Grey
6/6/2026
Resting Heart. VERIFIED CUSTOMER
Extraordinary service! Thank you
6/6/2026
Shalynn S. VERIFIED CUSTOMER
Thank you for helping me with my tire and honoring the warranty in addition to doing this in a timely manner!
6/6/2026
Ken D. VERIFIED CUSTOMER
Jesus is an extremely friendly young man and treats his customers with respect. I believe he will make a great manager soon in his career!