5 star. Excellent service from Chrisian. I had Lengthy list of questions on maintenance and toyota connect services. He answered them all.
1/22/2026
Brenda G. VERIFIED CUSTOMER
Did a wonderful job
1/21/2026
Dominga S. VERIFIED CUSTOMER
Su atencion
Fue muy amable
1/21/2026
Jeanne C. VERIFIED CUSTOMER
Very very please!! They considered my situation and they were generous!! I was extremely happy with their decision!!!
1/21/2026
Elizabeth S. VERIFIED CUSTOMER
I pulled my car in the shop and saw no other cars and two open hoists so I left my vehicle running, figuring it would be moved right away. We went over the service to be done and then I was asked if my keys were in the cup holder. I know RAVs are quiet, yet I was concerned that he didn’t know it was still running. If the oil change wasn’t covered by Toyota Care (we just bought this vehicle new a couple months ago), I would have left without the oil change.
I also told him I would wait in the lounge. I got a text saying everything was done. I felt it was poor customer service to get a text, when all someone had to do was walk 100 ft to the lounge to get me. When I went out to the shop, Jesus wasn’t at his desk. Another gentleman noticed and came over to help me.
1/20/2026
David S. VERIFIED CUSTOMER
A very good experience. Completely professional and friendly service.
1/17/2026
Peggy A. VERIFIED CUSTOMER
Christian was absolutely wonderful. He bent over backwards to keep me up to date. Very kind and helpful. Thank you so very much for all of your help.
1/17/2026
Steve B. VERIFIED CUSTOMER
Jesus was professional, welcoming, and willing to explain the work. We appreciated his kindness to our son, he has a disability and not everyone is patient, but Jesus was.
1/16/2026
Zurovski Farm\'S. VERIFIED CUSTOMER
The suggested time for service was two hours so when two hours 30 minutes passed and I received no text, I went to check on the status of work and saw the vehicle parked outside. Asked at the service desk (after standing there 10 minutes) if it was done, employee found my paperwork on coworker’s desk and we checked out. My assumption is the coworker was on lunch break. Minutes after I drove away, I received a text saying the vehicle was done.
No need for a representative to call.
1/15/2026
Brent R. VERIFIED CUSTOMER
Your staff went to great lengths to make sure the parts purchased were a fit for our 4Runner. Very impressed with everyone that I spoke with about the issue (Toyota documentation instructions). Worth the drive down to and will come back for sure! Thank you!
1/15/2026
Larry N. VERIFIED CUSTOMER
Too expensive for an oil change
1/15/2026
David P. VERIFIED CUSTOMER
all work done in a timely fashion
1/14/2026
Douglas G. VERIFIED CUSTOMER
Jesus did a great job!!
1/10/2026
Diane R. VERIFIED CUSTOMER
Christian was very friendly. He kept me informed on all aspects of the process.
1/9/2026
Karen S. VERIFIED CUSTOMER
Very professional & courteous!
1/9/2026
Jose G. VERIFIED CUSTOMER
Thank-you for all your help and fixed my card
1/7/2026
Tyler M. VERIFIED CUSTOMER
The maintenance indicator on vehicle was not reset and my brake pads were not inspected or measured. Also my right side mirror was folded in still when picked up vehicle
1/7/2026
Luis H. VERIFIED CUSTOMER
Great service ????
12/31/2025
Kelly S. VERIFIED CUSTOMER
This has been my 4th bad experience with Greg Young this year alone. It’s not the maintenance but the customer service received. They honestly do not care about you. I will never go back again. I will never buy a car from there. If I need services done my Toyota I will go to Omaha or Lincoln for now on.
12/31/2025
Scott K. VERIFIED CUSTOMER
Christian did a great job getting our Tundra back on the road. We're from out of state and had a 14 hour drive ahead of us so he went above and beyond to help us!