He is a very honest worker and is very polite to his customer. He also gives very good professional advice.
Thank you very much.
Grace H
3/13/2025
Maria L. VERIFIED CUSTOMER
Ivan is very helpful and considerate. He goes beyond his way to help in any way he can. He is thoughtful and takes into consideration the needs of his clients.
3/12/2025
Erica R. VERIFIED CUSTOMER
Thank you Art for always taking such great care of my vehicle!
3/12/2025
Johan M. VERIFIED CUSTOMER
You’re very welcome, thank you.
3/11/2025
Esteban O. VERIFIED CUSTOMER
Arturo is the best. He's a big reason I take my Lexus to the dealership for whatever issue. I trust him and I trust Lexus. Thank you Arturo!
3/11/2025
Gustavo R. VERIFIED CUSTOMER
Ivan provided excellent service along with the rest of your team.
3/11/2025
Alonso V. VERIFIED CUSTOMER
Friendly and professional
3/10/2025
Mary B. VERIFIED CUSTOMER
Will do !
3/10/2025
Maria T. VERIFIED CUSTOMER
Very satisfied with service! Had vehicle ready in a timely manner. Very professional!
3/9/2025
Clarissa H. VERIFIED CUSTOMER
Horrible customer service. Arturo took over 2.5 hours to return my phone call. I was told car would be ready in 30 minutes by another representative when technicians had not even started on my car. Dropped off car at 10:30 and it was not ready till 5 hours later, ridiculous. I avoided buying my car from Fox Lexus and now I will avoid ever coming to its service department again. Taking my business elsewhere to avoid dealing with this incompetent business.
3/9/2025
Kyla O. VERIFIED CUSTOMER
N/A
3/9/2025
Yader S. VERIFIED CUSTOMER
Great service by all. Adrian was outstanding! Everyone was. Thank you!
3/9/2025
Charles A. VERIFIED CUSTOMER
We were treated very professionally. Work was completed before the time expected.
3/9/2025
Tina R. VERIFIED CUSTOMER
Ivan Duran is the best! He always goes above and beyond to see that I’m completely satisfied. THANK YOU THANK YOU!
3/8/2025
Patrick C. VERIFIED CUSTOMER
Ivan has always provided great service!
3/8/2025
Caroline E. VERIFIED CUSTOMER
No comment. I don’t want to sell my car.
3/8/2025
Ramon A. VERIFIED CUSTOMER
Completely happy with all aspects of the experience
3/8/2025
Jo Ann. VERIFIED CUSTOMER
Mr. Martinez explained the service that would be done and was very complimentary of the care and condition of my car. He suggested two other services that should be done at 34,000 miles, and I will bring the car back as soon as I can to have it done. It has been the perfect car for me. I appreciate the service done by Lexus to make sure it is running as well as it is.Thank you, Adrian.