He was very kind and quick to give me solutions to issues I presented. Thanks to Trent I received my car back with confidence and satisfaction knowing that I am safe and taken care of. My car was also returned very clean and in mint condition.
8/11/2025
Elvesther A. VERIFIED CUSTOMER
Trent was very nice and helpful and not pushy at all thank you so much .
8/11/2025
Mary G. VERIFIED CUSTOMER
Bailey did a great job keeping me updated on my vehicle. He was very pleasant and made my service experience 5 star!
8/9/2025
Daniel A. VERIFIED CUSTOMER
Trent was attentive, courteous and friendly. Explained the process and made the experience seemless, simple and pleasant.
8/7/2025
Ana L. VERIFIED CUSTOMER
Trent went above and beyond to get my brake and transportation issues addressed. If I do decide to buy another Volkswagen it will be because of his wonderful service.
8/7/2025
Jillian E. VERIFIED CUSTOMER
Bailey did a great job
8/6/2025
Yu M. VERIFIED CUSTOMER
had a good experience. During the service, they encountered a problem while performing a software update. Unlike my last experience at another dealer—where it took almost a month and the issue still wasn’t fully resolved—this team was able to fix the problem in just one day.
I really appreciate their efficiency, professionalism, and technical expertise. It was a big relief to see the issue handled quickly and properly. Highly recommend this service team if you’re looking for reliable care for your VW!
8/4/2025
Charlene C. VERIFIED CUSTOMER
Very cordial and showed much concern in answering questions; very patient.
8/3/2025
Chieh Lin. VERIFIED CUSTOMER
Good!
8/3/2025
Dushyant D. VERIFIED CUSTOMER
Very satisfied with your service department and customer representative . I have been getting my VW service only at VW Service center.
8/2/2025
Francisco A. VERIFIED CUSTOMER
Bailey did a fantastic job. He would update me with everything going on. The service was phenomenal. I got my car back same day just like he said. Overall it was a great experience I would keep bringing my car to them.
7/30/2025
Cecil M. VERIFIED CUSTOMER
I am not sure where this at it was not leaking there before I took to you guys for the heater core when I got it back it was leaking
Trent is very professional and I appreciate his responsiveness
7/21/2025
Jandea D. VERIFIED CUSTOMER
Yes the service department was great. However, the loaner car that I received was horrible receive a vehicle window gas in there and it was not clean. It seemed that someone used it and had a bottle full of pee in there that they didn’t even realize I was in there until I started driving a vehicle and then when I woke up in the morning or Saturday to return the vehicle and pick up my vehicle it would not start however ever Trent and his team were amazing business since I want to jump the vehicle for me and then I went and got my car
7/20/2025
Nikki S. VERIFIED CUSTOMER
Bailey always does a good job and he deserves 10 stars.
7/18/2025
Dani C. VERIFIED CUSTOMER
Trent was very helpful and communicated all the progress on my car in a timely manner. I especially appreciated that he was able to grab my car seat out of the car when the repair was going to take longer than originally expected.
7/17/2025
Tom Y. VERIFIED CUSTOMER
The service to my company vehicle was completed at a moderate reasonable timeframe. The service representative Trent was friendly and helpful to assist in the process of getting the vehicle serviced.
7/15/2025
Tina P. VERIFIED CUSTOMER
I’ve always had the best care when visiting the dealership. Trent has the best customer service.