I waited 3 hours for an oil change. Car was ready and I was never notified. I had to go ask if it was ready.
7/26/2025
Barbara S. VERIFIED CUSTOMER
He's always excellent in srrvice!
7/26/2025
Chesney S. VERIFIED CUSTOMER
Excellent service!
7/26/2025
Jonathan M. VERIFIED CUSTOMER
He was great!
7/26/2025
Cathleen M. VERIFIED CUSTOMER
I Cathy McDonald, thank my server for a job well done and how he took care of me.
7/26/2025
Lott Michael. VERIFIED CUSTOMER
Thank for your professional services
7/26/2025
Nate B. VERIFIED CUSTOMER
You went out of your way way to call me and schedule a recall service visit without having the parts needed to do the job. You ask for daily confirmation of the appointment through text but it appears that your customers are the ones who should be checking with you guys to ensure youre capable of doing the work.
7/26/2025
Rachel S. VERIFIED CUSTOMER
My service experience is always great here
7/26/2025
John F. VERIFIED CUSTOMER
Great service.
7/26/2025
Roy R. VERIFIED CUSTOMER
Brought vehicle back in for brake squeaking only to be told there was nothing they could do about it.
Could have told me that on the phone and saved me the 45 min drive.
7/26/2025
Leo K. VERIFIED CUSTOMER
Spoke to service department to make an appointment for an oil change because the oil maintenance light was on. I got a reminder call, my wife got a reminder call and we got a text also. Got to the appointment today to be told “you don’t need an oil change”. Light says I do! Antonio saw the light and said he would ask a tech. Will also rotate the tires too. Almost 2 hours later the car was finally done. Antonio stated that the last oil change the tech did not reset the code correctly. I asked why two hours to rotate the tires. We are behind…you couldn’t come out and say that?
So when I called for an oil change why didn’t they say you don’t need one? Or what makes you think you need an oil change? Obviously the service department knew we were coming since we were reminded 3 times? Why couldn’t Antonio not come out after an hour and say we are behind a bit? What happened to the customer service with Bommarito? It use to not be like this? We have been a customer there for over 15 years and this is not what I’m used to.
7/26/2025
Vicki H. VERIFIED CUSTOMER
As always, I got friendly & professional service in a very efficient way. That’s why I keep coming back to Bommarito