Bommartio Toyota, is like a Lil city unto itself! People scurring about this an that away.all with a porpoe! While I waited, or rather visired... half dozen people asked " can I helpyou?" ... " Is there something We can get you"...a nice place to be ...lookinf forward to our. Next visit, or rather next schemed service!... THANK YOU ALL AT BOMMARITO!
9/25/2024
Juanita S. VERIFIED CUSTOMER
My appointment was at 2:00pm. I didn't leave until 5:15. After waiting 21/2 hours I inquired what was the delay the representative informed me they didn't have my type of filter and had to send out for it. I feel when I made my appointment someone should have checked to make sure everything I needed was in stock. Waiting that long for an oil change was very inconsiderate.
9/25/2024
Lucille W. VERIFIED CUSTOMER
My appointment was at 12:30. I didn't leave until 4:00. Was a little long, otherwise, o.k. service.
9/25/2024
Kinfe D. VERIFIED CUSTOMER
Your company is Very nice service
9/25/2024
Norma P. VERIFIED CUSTOMER
Daniel was pleasant to work with.
9/25/2024
Zuheir A. VERIFIED CUSTOMER
Antonio Paul is the best
9/25/2024
Keith H. VERIFIED CUSTOMER
1st, your staff was completely overwhelmed. It took 20 minutes just to handle the check in process. My appointment was 1:30, I didn't reach waiting area until shortly before 2.
2nd, I am upset about the credit card fee you are now charging. I dont know if its new, or if I just hadn't noticed. It was not disclosed and I only noticed it after i had completed payment. It is a dishonest practice and it makes me question using your service department for future service. You know very well most people will be paying with credit card, to add such a fee is absurd. The service person tried to blow it off as something everyone is doing. That may be true for many small businesses. However, Bommarito is a multi-dealership enterprise that employs hundreds of people. It is ridiculous that you are adding this fee on top of the $290 service that I was already paying for. I will seriously consider taking my service needs to other Toyota dealerships or non-dealer service locations in the future.
9/25/2024
Karingus B. VERIFIED CUSTOMER
Everything was great except setting the appointment. The rep was a bit rude because my phone number was not on file . But at the end of the day the experience I got when I got there out ways the bad experience
9/24/2024
Betty H. VERIFIED CUSTOMER
I have always received great service from Bommarito Toyota. Everyone is always super nice and professional.
9/24/2024
DORIS B. VERIFIED CUSTOMER
It's just baffling to believe an appointment means one has to wait 1.5 hrs for an oil change.
9/24/2024
Robert P. VERIFIED CUSTOMER
Professional, knowledgeable and courteous
9/24/2024
Dorothy G. VERIFIED CUSTOMER
Steve was very helpful in explaining what was needed and why it should be done. He showed a genuine attitude of concern for me as a person and not just an another number. Thank you very much. God bless Have a great week.
9/23/2024
Christopher C. VERIFIED CUSTOMER
Antonio is great. Will keep using him for my Supra.
9/22/2024
Carol H. VERIFIED CUSTOMER
Scott is very nice and respectful, he let u know what is right thing to do with your car. You need people like him to work in the company. Thank You.
9/21/2024
Jessica F. VERIFIED CUSTOMER
You guys are awesome!!
9/21/2024
Jacqueline W. VERIFIED CUSTOMER
As always, Steve thoroughly explains the frequencies of services needed for continued durability of my 2011 TOYOTA. He’s a real corporate asset.
9/21/2024
Martine W. VERIFIED CUSTOMER
I've never had to bring my car back after having work done. But my car quite this evening after leaving thevshop. I will have to have it towed back 9-20-24 because the car quit