Ramey Toyota Auto Repair Service

I truly appreciate the kindness from your team! I am totally satisfied! Thank you

Always friendly, with a smile. And very friendly

Service was excellent

Good

I brought my vehicle to Ramey Toyota today for service following prior collision repairs. When I dropped the vehicle off, I requested to speak directly with the service technician to explain where the vehicle had been struck, what components had already been replaced, and the specific concerns I was experiencing. That request was denied by Lee, the service manager, who assured me he would relay all relevant information to the technician. A few hours later, I received a message indicating that the vehicle required attention in areas unrelated to the collision or my stated concerns. Approximately 20 minutes later, Lee called to ask where the vehicle had been impacted. I provided the details again, and he stated he would address it. Given the confusion, I returned to the dealership to ensure the technician clearly understood the issue. At that time, the technician informed me that he had not driven the vehicle and had not been provided an accurate description of what he was diagnosing. Shortly after leaving, I received another message stating that my vehicle had been serviced and was ready for pickup. I expressed my concerns to Lee regarding how an accurate diagnosis could not have been made when the technician had neither driven the vehicle nor been given the necessary and relevant information. Clear communication is essential in diagnosing post-collision concerns, and unfortunately that standard was not met during this visit.

Sheila Lambert was very informative, efficient and pleasant. The service center does a great job. All the staff are very helpful and kind. I am pleased with the service I receive at Ramey Toyota.

Brent, Gen Service Manager, Shelia, Service Writer, and the Toyota Service personnel are so thorough and qualified at their work. It is one of the main reasons I continue to buy my Toyotas at Ramey Toyota! J Derek and Angie Wilson

Good job!

Always enjoy dealing with Sheila

Very happy

Sheila was awesome! Thanks

Ramey Toyota associates are always fast friendly and professional!

Service was quick and efficient. Staff was very friendly, and concerned about giving good service to the customers. Bottom line good quick and efficient service.

Great service from your service department. You should be very proud of your service department.

Good job

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Thx guys great service

I drive almost an hour to get my car serviced there. They are so nice and helpful. I wouldn’t take my car anywhere else.

AWESOME

Only place I trust..thanks