I was called by a Ramey Toyota employee about scheduling a service. I thanked her for calling and explained that I needed an oil change and a tire rotation. I arrived on time and after waiting 75 minutes, I was told that my service was complete. However, they did not perform the oil change, so I have to bring it back on Friday.
5/18/2026
Stasia K. VERIFIED CUSTOMER
Waited almost 2 hrs for a battery change and wV inspection, way too long a time, especially having had an appointment
5/18/2026
Yvonne M. VERIFIED CUSTOMER
Ramey Toyota service department sets the bar for all service departments. Exceptional customer service and care for my vehicle. I will always bring my vehicle to Ramey Toyota service. Brent, Lee and Sheila are the best!
5/18/2026
Robert S. VERIFIED CUSTOMER
I was pleased with the service & of answers to any questions.
5/16/2026
Sarah F. VERIFIED CUSTOMER
I was there two and a half hours for an oil change rotate tires and inspection sticker. Other than that it was fine.
5/14/2026
Daniel H. VERIFIED CUSTOMER
Quick and very prompt professional service
5/14/2026
Phillip M. VERIFIED CUSTOMER
Overall not bad with the exception of scratching my rim.
5/13/2026
Norma C. VERIFIED CUSTOMER
Thank you Lee!
5/13/2026
Esther S. VERIFIED CUSTOMER
Shelia is awesome
5/11/2026
Douglas B. VERIFIED CUSTOMER
Sheila Lambert did a great job and would recommend her to others.
5/11/2026
Douglas B. VERIFIED CUSTOMER
Lee Neal did a great job and would recommend to others.
5/11/2026
Mark A. VERIFIED CUSTOMER
Great opportunity to meet the Ramey Toyota team. Great helpful personnel was extremely excited about the results of our visit. Thank you team!
5/9/2026
Delores R. VERIFIED CUSTOMER
Had an 8:00 AM appointment for an oil change. I was called on my cell phone to see if wanted to get my inspection sticker that was not due until June. I Said I would go ahead and get it, and what should have been about an hour visit turned to over a two hour visit for something that was not even due. I book appointments because my time is booked up on Thursdays.
5/8/2026
Floyd N. VERIFIED CUSTOMER
Good friendly Service.
5/8/2026
Eva W. VERIFIED CUSTOMER
For it to take three hours for an inspection sticker is exhausting.
5/7/2026
Gail E. VERIFIED CUSTOMER
Everything was fine until the power went out in the service department, and my Van got stuck up in the air on the lift. I had to wait till the next day to get my van. It was no fault of the dealership, but it was quite aggravating.
5/7/2026
Mark J. VERIFIED CUSTOMER
Great Service
5/5/2026
Mark G. VERIFIED CUSTOMER
Lee is awesome!
5/4/2026
Nikkia D. VERIFIED CUSTOMER
Your service was excellent, Service rep Lee and all reps were excellent. Because of this I will be a long time customer and bring any service work to your Dealership. Having retired from sales, QualityControl at Hometown Subaru I know better than most customers what a great service department and staff contribute to the value. Customers feel they get from a superior dealerships they represent.
5/2/2026
Thomas L. VERIFIED CUSTOMER
I was overcharged. I was not given credit for the the full amount of my coupon. I was also charged for the rotation of my tires, this was supposed to be included with my coupon.