The entire service department does excellent customer service
3/20/2025
Elizabeth H. VERIFIED CUSTOMER
When I got there they were waiting on me to do service on my 4Runner I like that just had pulled up in the parking space and they were waiting on me and everyone there in the service department is just as friendly as can be
3/19/2025
Peggy G. VERIFIED CUSTOMER
Good service shop
3/19/2025
Kenneth L. VERIFIED CUSTOMER
Great service the people i dealt with were great price was little steep other then that pretty good but hopefully the lord willing I will be back again next appointment
3/19/2025
Gary D. VERIFIED CUSTOMER
Terrible customer service
3/18/2025
Thomas G. VERIFIED CUSTOMER
The service department noticed my sticker was expired and did an inspection. I am happy they spotted it as I was unawares.
3/18/2025
Richard H. VERIFIED CUSTOMER
Thank you for your excellent Service!! You are the Best!!
3/17/2025
David S. VERIFIED CUSTOMER
Service was as always great-don’t change anything
3/16/2025
Mark W. VERIFIED CUSTOMER
Completely satisfied
3/15/2025
Teresa P. VERIFIED CUSTOMER
I turned on my air conditioner after I left the dealership and it was making a horrible noise. This was not like this when I took my car to have it serviced. The noise was coming from my glove box.I knew they had removed the cabin filter to check it. When I opened the cabin filter compartment they had placed the filter back and it was upside-down. My blower had leaves and dirt dumped into it. I had to remove the filter and clean out the debris and replace the filter correctly in place. In addition, I asked that my spare tire be checked because the low tire sensor kept showing low on occasion. When I received the text that showed the check list it showed the spare tire was not checked. I had to ask again to please check my spare tire. I bought my vehicle new from Ramey Toyota and I have always had my service performed there without any problems until today.
3/14/2025
Jody L. VERIFIED CUSTOMER
Very quick service today
3/14/2025
Leesa K. VERIFIED CUSTOMER
Always a good job. Thank you!
3/14/2025
Susan S. VERIFIED CUSTOMER
My experience was a good one, the wait was short,and the wait room was not crowded..
(As it was the last time) So the scheduling with the appointments is ????
3/13/2025
Dina A. VERIFIED CUSTOMER
The team are amazing and so helpful!
3/13/2025
Wanda P. VERIFIED CUSTOMER
Very good….my battery died….i had no appointment but they got me right in and fixed up….. thank you
3/12/2025
Melanie L. VERIFIED CUSTOMER
It took 2 hours for an oil charge and tire rotation.
3/12/2025
Patricia K. VERIFIED CUSTOMER
This may seem trite, but in attempting to read my service statement, there are too many descriptions that are not spelled out in entirety and shortened that only service people understand what it means. For example, LOF and TMX. Just reading the raw service statement, I could not decipher the shorthand to know if the oil was changed or not or if tires were rotated. The shorthand words ie ROT means something to people that work there but nothing to me. I think you might consider putting a key of interpretation of shorthand terminology. I did call back and a very nice gentleman told me what these words meant. It’s a small detail but I don’t want to assume something was done on my vehicle if in fact it wasn’t. I want to understand and be sure I know what happened on my vehicle factually.
3/12/2025
Bryan B. VERIFIED CUSTOMER
They scratched the interior plastic of our van during the service.
3/12/2025
Michael C. VERIFIED CUSTOMER
Brent, Sheila and staff are great! Very quick!
3/12/2025
Teresa L. VERIFIED CUSTOMER
To date, I am very satisfied with my experience at this dealership.