Don is professional and courteous. Amanda has NO patience with older people and does not listen. Also, Nicole Watkins was not my advisor, but went out of her way to assist me.
2/18/2026
Ximena H. VERIFIED CUSTOMER
Service was fast and friendly
2/18/2026
Stephen B. VERIFIED CUSTOMER
Damien was a great service advisor, one of the best I've ever had with Toyota
2/18/2026
Cecilia W. VERIFIED CUSTOMER
Awesome job great staff
2/18/2026
Luis I. VERIFIED CUSTOMER
Mason was very professional! Answered all my questions and did all I needed in a timely manner.
2/17/2026
Reshma S. VERIFIED CUSTOMER
Nice Job
2/17/2026
Rebekah S. VERIFIED CUSTOMER
The service experience was great. However, I am not happy that the reason I had to bring my truck in to get service was because the service department did not connect a cable during my first (original) service appointment with you all.
2/17/2026
Mike K. VERIFIED CUSTOMER
Professional
2/17/2026
Lisa S. VERIFIED CUSTOMER
Mason was very professional and doing his job but it’s so frustrating dealing with a system that is designed to try to upsell and suggest “maintenance” that costs $1200. The system really is uncomfortable and I’ll be looking for a mechanic and not a place that is trying to take advantage of me.
2/17/2026
Chris C. VERIFIED CUSTOMER
Joe has always treated me good whenever I bring my truck in for service. He’s a big reason why I get service at Wesley chapel Toyota
2/17/2026
Jorge V. VERIFIED CUSTOMER
Davis es muy professional y realiza un excelente trabajo gracias por su servicio
2/17/2026
Raissa Z. VERIFIED CUSTOMER
Thanks!
2/17/2026
Indrasena M. VERIFIED CUSTOMER
Too much delay. I have waited for 3 hrs just for oil change.
2/17/2026
Luis G. VERIFIED CUSTOMER
Jared was an excellent service rep. Kept my wife and I up to date with everything. Will definitely recommend him to family and friends.
2/17/2026
Paul B. VERIFIED CUSTOMER
Rick is a huge asset to your team! We will only work with him aa he is very professional, knowledgeable, caring, detail-oriented, etc. We hope you recognize his long service with you and your customers.
2/17/2026
Milton P. VERIFIED CUSTOMER
Too many services not needed or offered prematurely.
2/17/2026
Yvonne P. VERIFIED CUSTOMER
Thank you
2/17/2026
David P. VERIFIED CUSTOMER
Alexander was very professional and efficient with my time. He answered all my questions.
2/17/2026
Patricia V. VERIFIED CUSTOMER
Jared was excellent.
2/17/2026
Laura K. VERIFIED CUSTOMER
The wait was extremely long. My appt was at 10:45 for an oil change and I didn't get out of there until after 3:30pm.