It shouldn't take 3 hours to change oil when I made an appointment
2/11/2025
Gary D. VERIFIED CUSTOMER
I arrived for my 8:00 am appt. and was told (to my disatisfaction)that the service department did not have the parts necessary to fix the gas line issue. The service dept. notified me a few hours later that they had located parts to cpmplete the recall. At the end of the day, the recall was completed.
2/11/2025
Stephanie M. VERIFIED CUSTOMER
Francisco was very helpful and expedited the servicing of my car. He was knowledgeable and kind. I also wanted to mentioned Zack who worked in the valet area. He was kind enough to help remove my temp license plate and attach the new one with the holder. The team at this location was phenomenal. I will be back!!
2/11/2025
Beverly D. VERIFIED CUSTOMER
Damien kept me informed on my vehicle progress and he. Explained what was done and told me about services that I’ll need in the future.
2/11/2025
Mirella S. VERIFIED CUSTOMER
Very professional and thorough. I will coni seeing Damian Griswald for all my services.
2/11/2025
Morgan S. VERIFIED CUSTOMER
He was very caring and polite.
2/11/2025
Theresa D. VERIFIED CUSTOMER
I refuse to go anywhere else to purchase a vehicle and to get it's service done.
2/11/2025
Chaitanya B. VERIFIED CUSTOMER
Richard Davis was friendly and I appreciate all his efforts to get my car serviced correctly.
2/11/2025
John K. VERIFIED CUSTOMER
Everything was great . Thanks
2/10/2025
Susana C. VERIFIED CUSTOMER
Rick was very helpful and courteous. Provided me with all the information related to the bed step that was installed on my new truck. He also helped me in getting a ride home and back to Toyota, as I live by myself. I just got this truck a week ago being the 4th Toyota I owned.
2/10/2025
Hoang N. VERIFIED CUSTOMER
Loved Rick - did a phenomenal job of breaking down everything.
2/10/2025
Raquel M. VERIFIED CUSTOMER
He explained everything that was going to happen , step by step. Thank you.
2/10/2025
Myia O. VERIFIED CUSTOMER
I drive over an hour one way for my 2 cars to be serviced at Wesley Chapel Toyota because of my Service Advisor, Joe Knispel. He always make me feel valued. Simply the best on your service team.
2/10/2025
Philip R. VERIFIED CUSTOMER
Continued loyalty to WCT. Thank you
2/9/2025
Gordon I. VERIFIED CUSTOMER
Great job rick
2/9/2025
Yuncheng Y. VERIFIED CUSTOMER
Amanda Velez is the best service manager. I really appreciated the service experience of my recent Camry car oil change and maintenance.
2/9/2025
Zachary C. VERIFIED CUSTOMER
Mans gets ittt done
2/9/2025
Nastaran F. VERIFIED CUSTOMER
Great service. Amanda is very helpful
2/9/2025
Robert K. VERIFIED CUSTOMER
We arrived at 9:22am for a tire rotation and finally at 11:00am I went to Joe the service advisor to ask how much more we had to wait. He said I was just about to call u…. Way too long for a mere tire rotation and check fluid levels
2/9/2025
AHBASI L. VERIFIED CUSTOMER
Mr Donald was professional and dedicated to getting my car care done. Great job ????????