Great customer service and overall professional experience
7/9/2025
Robert O. VERIFIED CUSTOMER
Damian has been great.
7/8/2025
William M. VERIFIED CUSTOMER
Nyah Henry provides great customer service. She is very responsive, follow up on things, and she is super easy to deal with.
7/8/2025
Carol H. VERIFIED CUSTOMER
Explained everything and did a great job!!!
7/8/2025
Maureen G. VERIFIED CUSTOMER
I had a great experience getting my car serviced. Damian was very helpful and super nice!
7/8/2025
Rida S. VERIFIED CUSTOMER
The service man was vey good
7/8/2025
Milton V. VERIFIED CUSTOMER
I'm happy with the service provided by Daniel
7/8/2025
Mary R. VERIFIED CUSTOMER
The service took 6 hours!!
7/8/2025
Andres V. VERIFIED CUSTOMER
Nicole wasn’t exactly willing to work with the fact that I mistakenly made the appointment with the “drop-off vehicle option”. She could’ve easily made a new appointment with the “wait at dealership” option for me, which is exactly what I did. I would’ve had a shorter promise time than 4 hours. After 3 hours and 3 calls unanswered to Nicole, I had to say something and Alex Ro helped me out immediately. I was there 3 hours for just an oil change and visual inspection. In summary, Alex Ro = great, Nicole = meh.
7/8/2025
Marcos M. VERIFIED CUSTOMER
Very good service.
7/8/2025
Matthew M. VERIFIED CUSTOMER
I was out of the dealership faster than I expected.
7/8/2025
Merry M. VERIFIED CUSTOMER
Great customer service. Alex was provided me with detailed information on what to expect during my service visit.
7/8/2025
Frankie M. VERIFIED CUSTOMER
Very satisfied awesome.
7/8/2025
Catherine D. VERIFIED CUSTOMER
Alex was great at communicating. This was a very good experience at Wesley Chapel Toyota
7/8/2025
Stephen P. VERIFIED CUSTOMER
My appointment was for 3:00 to patch a tire. It took over 2 hours. If you have that many customers ahead of me please schedule me later. The work was done well. Thank you
7/8/2025
Liubert H. VERIFIED CUSTOMER
Good service, but it takes a little bit longer.
7/7/2025
Angel N. VERIFIED CUSTOMER
Richard was very profesional.
7/6/2025
Jeffrey W. VERIFIED CUSTOMER
Richard and Lisa were great!
7/6/2025
Jordan M. VERIFIED CUSTOMER
Amanda was great and I am happy with the service I received from her. It’s the mechanic service I am completely disappointed in. I have taken my vehicle to Toyota when I lived in California to get it serviced. Today my car wouldn’t start, after getting it maintenanced at Wesley Chapel Toyota yesterday. I called my car insurance road side assistance and had my battery jumped. I took it to Auto Zone where they saw clear errossion on my battery. This should have been easily detected by a mechanic at Toyota. It was not mentioned to me during my appointment at Wesley Chapel Toyota that my battery had eroded and needed to be replaced. I will not be taking my car back to Wesley Chapel Toyota for maintenance again.
7/6/2025
First Florida. VERIFIED CUSTOMER
Mr. Davis was excellent. He was honest, forthcoming, courteous, and professional