Your team did an excellent job. Everyone was extremely professional thank you for your service.
7/11/2025
Tom S. VERIFIED CUSTOMER
Timely service & good communication from my Advisor.
7/11/2025
Susan D. VERIFIED CUSTOMER
He was awesome. It was my first positive experience.
7/11/2025
Sandra C. VERIFIED CUSTOMER
I came a little early and I waited outside for a staff member to come over to check me in for over 20 minutes in the hot heat. Granted I was in my car with AC but all the other cars the staff was going over to and bringing in their cars. They could’ve at least checked me in & left my car until they were ready. Not happy.
7/11/2025
Irene C. VERIFIED CUSTOMER
Richard and his team were very organized, transparent and expedited the maintenance of my car. Ani assisted in helping me file a claim with my windshield.
Thank you so much!
7/11/2025
Jacques G. VERIFIED CUSTOMER
Thanks
7/11/2025
Gary K. VERIFIED CUSTOMER
Great job familiarizing me with the new service procedures.
7/11/2025
Stephanie L. VERIFIED CUSTOMER
Alex Ro was nice, but I’m not happy that I sat there for over 3 hours and the recall could not be completed because you were missing a part when I was told the parts were in. We had already rescheduled because parts were not in but was told they were in for this appointment.
7/11/2025
German H. VERIFIED CUSTOMER
Thanks, the service was flawless and I will come back for my next service. Wesley Chapel Toyota has gotten better over the years and it shows a significant improvement. Congratulations to Damian and the management team.
7/11/2025
Wayne R. VERIFIED CUSTOMER
Very good service.
7/11/2025
Jill B. VERIFIED CUSTOMER
Rick Davis is 5 star every time!!
7/11/2025
Barbara K. VERIFIED CUSTOMER
Alex was very pleasant and answered all my questions. Also,I was very pleased that the work was done in less than an hour.
7/11/2025
The Mcmullian. VERIFIED CUSTOMER
It was surprising to note as I drove home that the tire pressure was significantly different between all the tires. I would have expected with a tire rotation, this would have been noticed and corrected. Daniel was otherwise quite good.
7/11/2025
Mark F. VERIFIED CUSTOMER
No
7/11/2025
Paul D. VERIFIED CUSTOMER
Nicole was very professional and courteous very understanding of her job, she explained everything to me in detail about what was needed to be done to my car, very reliable
7/11/2025
Diana T. VERIFIED CUSTOMER
Are you trying to eliminate service advisors? Text messages for updates came sporadically and without explanation. Joe Didio did a good job keeping up with his customers questions at his service desk.
7/10/2025
Elaine S. VERIFIED CUSTOMER
It was very hard to contact Mr Davis,
7/10/2025
Michelle A. VERIFIED CUSTOMER
Rick is a great communicator and helped me with my service promptly. Thank you Rick!
7/10/2025
Baudy A. VERIFIED CUSTOMER
Thanks Damian for the exceptional service I received on my vehicle. Your dedication to customer satisfaction truly made a difference in my experience.