Rodney was very patient and helpful. He did a great job of explaining things.
2/10/2024
Diane H. VERIFIED CUSTOMER
Fast friendly service
2/9/2024
Ellen H. VERIFIED CUSTOMER
Thanks to each of you
2/9/2024
Kathryn L. VERIFIED CUSTOMER
Always a pleasure to deal with University Motors, and now with Rodney.
2/9/2024
Joann D. VERIFIED CUSTOMER
Everyone was very nice and polite, Waiting area was comfortable and clean. My car was ready in 30 minutes so I was very pleased I didn't spend 2-3 hours there.
2/9/2024
Neil S. VERIFIED CUSTOMER
Great job friendly. Service
2/8/2024
Joe M. VERIFIED CUSTOMER
Great service and Rodney was wonderful to deal with
2/8/2024
Robert R. VERIFIED CUSTOMER
The diagnosis price of $160 for 15 min job is unreasonable and not competitive. I am considering finding a different service center.
2/8/2024
Patricia C. VERIFIED CUSTOMER
Great place. Very helpful. Got me in and out quickly. Had my grand daughter with me and she was very happy as well. The waiting area for the kids is great.
2/8/2024
David B. VERIFIED CUSTOMER
We had brake trouble while on a trip from PA and EVERYONE treated me very well and got us back on the road quickly. We were extremely pleased and grateful.
2/8/2024
James K. VERIFIED CUSTOMER
Well organized
2/8/2024
Matthew N. VERIFIED CUSTOMER
The service is always fast and the communication along the way is great!
2/7/2024
Cynthia M. VERIFIED CUSTOMER
I recognize that Rodney is an extremely busy man. However, I would like you to share with him from a satisfied customer, that it would be very nice if he looked up and greeted a customer when their interaction begins. I am a people person, and connection is important to me. It’s also the basis of customer service. so, aside from Rodney‘s being extremely brusque, which could be interpreted as rude by some people I was very satisfied and found Rodney good to work with.
2/7/2024
Donna K. VERIFIED CUSTOMER
My car sat finished in the parking lot for more than a half hour due to the service tech leaving my keys in the car and not turning in my paperwork. I know you are short handed, but I had to tell service my car was finished, then they couldnt find the keys. They were left in the car.
2/6/2024
David C. VERIFIED CUSTOMER
He did a very good job and he also explained the new system you guys do very well .
2/6/2024
Patricia M. VERIFIED CUSTOMER
Rodney always nice. Hes very busy could use some help. Since Ron left.
2/6/2024
Arin J. VERIFIED CUSTOMER
Quick and friendly service as always. Thank you!
2/6/2024
Christopher C. VERIFIED CUSTOMER
Service was done quickly and completed early
2/6/2024
Liam H. VERIFIED CUSTOMER
I paid $50 to change my own tire. It was surreal. They repaired the tire and left it (the tire) in the garage. I was happy to have a repaired tire w/ Nitrogen in it. I was happy that I was able to be seen as a walk in on a Saturday. If the process saved me money somehow I guess I’m grateful for that, but it wasn’t what I was expecting. It felt strange & disrespectful, but I just wanted to leave, I had errands to do. My experiences @ the Sube Shop & Glotfelty are much different. Please don’t call my wife about this. My number is ****-****-xxxx. She had nothing to do with this.
2/4/2024
Erika K. VERIFIED CUSTOMER
Rodney and the whole university Toyota service department are the best. I was expecting to pay a much higher amount to get my car repaired but once they looked at my vehicle they realized that my problem wasn't as bad as I thought. I ended up paying about $350 less than expected.