Pleasant & competent employees. We have no complaints.
8/22/2023
David T. VERIFIED CUSTOMER
Very courteous and friendly.
8/22/2023
Bryan B. VERIFIED CUSTOMER
Very professional and outstanding customer support!
8/20/2023
Melvin B. VERIFIED CUSTOMER
I appreciated the new app instructions from Mr. Lambert as well. The recording of my car is a great thing to do!
8/20/2023
Barbara D. VERIFIED CUSTOMER
****
8/20/2023
Emily W. VERIFIED CUSTOMER
Great customer service!
8/19/2023
Alexander E. VERIFIED CUSTOMER
Rims were damaged during tire mount/balance.
8/19/2023
Matthew B. VERIFIED CUSTOMER
Check in was easy and wait time was reasonable. The process was smooth from start to finish.
8/19/2023
Diane H. VERIFIED CUSTOMER
Great fast and friendly service.
8/19/2023
Devon C. VERIFIED CUSTOMER
She is super kind and competent. Give this lovely human a raise!
8/18/2023
Abbey D. VERIFIED CUSTOMER
Shanelle was very help with explaining the new process with the text messaging and very nice.
8/17/2023
Mary E. VERIFIED CUSTOMER
She was very nice!
8/17/2023
Katherine O. VERIFIED CUSTOMER
Rodney is FANTASTIC! He is so knowledgeable and efficient. He explains everything and makes me feel very comfortable. He needs a raise! Thank you, Rodney!
8/16/2023
Danny G. VERIFIED CUSTOMER
Serviced wrong vehicle. Performed not requested service. Wanted to charge $600 for a service mistake. Rude to wife.
NOT COMING BACK.
WAS A LOYAL CUSTOMER.
8/15/2023
Carol G. VERIFIED CUSTOMER
The lid to the glove box has been sprung.
8/15/2023
Ashraf A. VERIFIED CUSTOMER
The online system was time consuming and the staff had issues finding my appointment which caused a lot of delays. The staff was friendly.
8/12/2023
Solon M. VERIFIED CUSTOMER
Wonderful customer service, Rodney was very pleasant and very polite to deal with, waiting area was also very nice, coffee, snacks, water. The only problem I ran into was that it took an hour and a half to just change my oil. Of course I could’ve went to a quick lube and got it done in 5 minutes, but i know that the people at Toyota are there to take care of my vehicle and treat it as there own.
8/12/2023
Mariana M. VERIFIED CUSTOMER
This was my second visit to University Toyota after moving from the DC area. Both times, I have been very happy with my service and I look forward to continuing using University Toyota. In fact, I have recommended them to several of my friends.
8/12/2023
Leonel M. VERIFIED CUSTOMER
Thank you..!
8/11/2023
Susan S. VERIFIED CUSTOMER
Rodney rocks! Really makes his customers feel at home. If he isn’t the manager of the whole service area, he sure should be.