We are completely satisfied with the service we received.
10/14/2025
Laura S. VERIFIED CUSTOMER
I had to take my car back after it had been in for regular maintenance and a recall because after that visit it made noises when turning that it never had before. My car was kept over a weekend as service was having trouble locating the cause of the noise and when I picked it back up the car seat base that I had secured in the back seat had been removed and left in the back hatch area, there were dirty fingerprints on the backseats, the cargo cover in the hatch had been left off, and items I had stored in the box of the hatch were strewn about in the hatch. It’s like they were in a hurry and just wanted to be rid of the problem. I am not sure if the noise issue has been resolved as I am currently out of town.
10/13/2025
David N. VERIFIED CUSTOMER
Excellent service from all the staff!
10/12/2025
Gregory N. VERIFIED CUSTOMER
Mr. Adi Sakic was fast, friendly, professional and provided one of the best experiences I have ever had at Lexus.
10/11/2025
Randy M. VERIFIED CUSTOMER
Jessie did a great job & answered all my questions. It was a great experience.
Thanks, Randy M
10/11/2025
Michael F. VERIFIED CUSTOMER
Love the customer service. The waiting room is awesome. I also love the speed of service. Nick was awesome.
10/11/2025
Timothy H. VERIFIED CUSTOMER
Great work as always. Top notch service department.
10/11/2025
Anne B. VERIFIED CUSTOMER
Cory was supremely helpful snd professional. I know he might find my naïveté re vehicles amusing but never did he appear impatient or condescending. His coaching was just right. I was able to find the repair I need in grand island. Cory can be an advisor and a supervisor!
10/11/2025
Joseph K. VERIFIED CUSTOMER
Adi is great! Two of our cars were in this week for different needs and he gave us great service. I wouldn’t take our cars anywhere else for service!
10/11/2025
Richard And. VERIFIED CUSTOMER
Thanks
10/11/2025
Lucy T. VERIFIED CUSTOMER
Alisa was very sweet and helpful!
10/10/2025
Tricia S. VERIFIED CUSTOMER
With no appointment I stopped at Lexus with a problem. They not only fit me in on a busy day, they washed my car !
Allwhiile I sat in the lounge and was served fresh coffee and a donut.
10/10/2025
Solape D. VERIFIED CUSTOMER
Excellent service
10/10/2025
Gregory S. VERIFIED CUSTOMER
Excellent service and friendly, knowledgeable staff.
10/10/2025
Linda M. VERIFIED CUSTOMER
Perfect as usual!
10/10/2025
Paula B. VERIFIED CUSTOMER
It was a great experience!
10/10/2025
Martha S. VERIFIED CUSTOMER
Thank you each and everyone who did such a grand job on my car.
It looks beautiful in and out.
10/10/2025
Benjamin W. VERIFIED CUSTOMER
Outstanding service!
10/10/2025
Elene G. VERIFIED CUSTOMER
I got very good service, I was updated on what I need to keep my vehicle running good. Alex was very helpful….