Did not get the paperwork of work completed from the check out person and had to return to Lexus to get. Not mission critical and I should have been on top of this detail but so should have Lexus. All else was great and always impressed and happy with care Lexus gives to me and my car!!
2/5/2025
Rosalyn H. VERIFIED CUSTOMER
Everyone was so considerate—beginning w/ the young man who gave my car a jump to drive it to Lexus. Then all of you explaining what was needed, and—especially,
the young man that buffed out some paint scuffs—he just made it like new!!!
I really like driving my Lexus!
2/5/2025
Dennis E. VERIFIED CUSTOMER
I received excellent service and personal attention as usual!
2/5/2025
Patrick C. VERIFIED CUSTOMER
Always great service! Thank you
2/5/2025
Myrna K. VERIFIED CUSTOMER
I am grateful for all the kind service I received starting with Ryan who came when my car wouldn’t start after my physical therapy appointment. I then followed him to the Lexus Service Department, where they checked the battery and replaced it right away. I am so grateful to all those involved in taking care of this right away, even though I did not have an appointment.
2/5/2025
Robert P. VERIFIED CUSTOMER
Well done!
2/4/2025
Karen S. VERIFIED CUSTOMER
Great waiting area! Loved the offer and delivery of hot coffee and a donut!! The woman working as the barista was awesome. So kind to my elderly mother. Loved getting a loaner to run a couple errands. The car looks great after the wash!! Great service by the advisor. Very friendly and professional.
2/4/2025
Kevin W. VERIFIED CUSTOMER
Very prompt, professional service. Thanks.
2/4/2025
James S. VERIFIED CUSTOMER
Just what I expect from Lexus. Prompt, friendly, thorough
2/4/2025
Kathy R. VERIFIED CUSTOMER
Nick is very professional and does a great job taking care of his customers.
2/4/2025
Julie J. VERIFIED CUSTOMER
Other than the technical glitch in the service scheduling app where I can see other people‘s cars… I was extremely happy with the service I received at the Lexus dealership. Cory it’s always great to deal with.
2/4/2025
Walter H. VERIFIED CUSTOMER
Adi and all the staff provide the best quality service and care. It really doesn’t matter who serves me, I always feel like they are there to serve me.
2/4/2025
Hull H. VERIFIED CUSTOMER
Great service!
2/2/2025
Eve S. VERIFIED CUSTOMER
Gerardo was more than accommodating today during my scheduled maintenance. He walked me through my service and took care of a few minor items i required. Thank you so much!
2/2/2025
Bill H. VERIFIED CUSTOMER
Fantastic customer service. Molly was extremely friendly and helpful each time I called, and Nicholas Taylor kept me informed and answered my questions to resolve the problem. Having a Lexus driver come to our house, 110 miles away from Omaha, pick up the vehicle and take it back saved me at least six hours of time!
2/1/2025
Margaret D. VERIFIED CUSTOMER
He was very professional and courteous! Enjoyed working with him!
2/1/2025
John M. VERIFIED CUSTOMER
Always receive fast professional service.
2/1/2025
Tony M. VERIFIED CUSTOMER
Cory is a true professional. He delivered great service in a timely manner. Great job Cory!
2/1/2025
Marie D. VERIFIED CUSTOMER
Gerardo is pleasant and helpful and a joy to work with always. All personnel are helpful and polite and of service. I am happy to work with Lexus..