Jessie did a great job keeping me up to date on the status of my vehicle.
4/12/2025
Innocent N. VERIFIED CUSTOMER
NA
4/12/2025
Joel W. VERIFIED CUSTOMER
Outstanding customer service!!!
4/12/2025
Kristy E. VERIFIED CUSTOMER
Lexus of Omaha was amazing today. They were ready for us when we got there. They said it would take about an hour and it was ready when we got there an hour later. Very polite very considerate very professional.
4/12/2025
Susan M. VERIFIED CUSTOMER
Nicholas is courteous and thorough. I appreciate the service he provides
4/12/2025
Marjorie N. VERIFIED CUSTOMER
Love our car!!
4/12/2025
Bob M. VERIFIED CUSTOMER
No tech help
4/12/2025
Karen J. VERIFIED CUSTOMER
Great service
4/12/2025
Tom S. VERIFIED CUSTOMER
Cory was very specific answering all of my questions.
I definitely rate him five stars.
4/12/2025
Janice B. VERIFIED CUSTOMER
Got my car in on time and advised me on what service should be done this year , my car shined like a new one ????
4/12/2025
Jared R. VERIFIED CUSTOMER
Lexus of Omaha service dept. Is absolutely amazing. The care and attention to detail is better than any other dealership that I have ever been to.
4/12/2025
Donald V. VERIFIED CUSTOMER
Always a great experience!
4/11/2025
Shiv P. VERIFIED CUSTOMER
Gerardo was absolutely wonderful. Instead of being pushy, he told me to wait on getting a few things serviced till my next appointment, which I really appreciated. He's got great skills, easy to talk to, got me in and out in a timely manner.
4/11/2025
Alex D. VERIFIED CUSTOMER
Thank you. 10/10
4/11/2025
Jon B. VERIFIED CUSTOMER
Gave my old RX330 wonderful care! Was very nice experience overall and my car is clean like I haven't seen it before. Nice bonus there! Really appreciated the loaner, the NX350 is a great ride! Thanks Jessie!
4/11/2025
Alan M. VERIFIED CUSTOMER
Great service!
4/11/2025
Anne H. VERIFIED CUSTOMER
Thanks, Gerardo!
4/11/2025
Margaret S. VERIFIED CUSTOMER
Gerardo was great. I am very unhappy about the scheduling of this service. Initially, you were to pick up my vehicle Tuesday at 8:15 am. At 8:45 I called your office to see what the hold up was. Molly stated that she thought I was delivering my vehicle to Omaha. I initially explained that this was my second free oil change and pickup service. She then rescheduled it for today at 9:45. Gerardo contacted to tell me that there was a scheduling mixup and he would be here more like 11:00. He was 20 minutes early, very nice and apologetic about the mixups. Very frustrating. Hopefully, I can get my car back before 5:00 Friday.