I requested that the top rubber band under the luggage rack be re-secured but it came back up only 2 days having it back (while I was driving!!!!-almost cracked the window and caused an accident going 70mph!)
5/15/2025
Maria B. VERIFIED CUSTOMER
Nick was great to work with. Thank you very much.
5/15/2025
Richard K. VERIFIED CUSTOMER
Jessie’s customer service skills and product knowledge are excellent.
5/15/2025
Jamie F. VERIFIED CUSTOMER
He was efficient and very pleasant!
5/15/2025
Dawn F. VERIFIED CUSTOMER
Thank you
5/15/2025
Judith T. VERIFIED CUSTOMER
The service is always great
5/15/2025
Cameron G. VERIFIED CUSTOMER
Very professional employees.
5/15/2025
Myrna K. VERIFIED CUSTOMER
I responded to this earlier, but wouldn’t allow me to submit, so will try again.
Jessie is always so kind and explains results clearly and answers all questions I have. I always ask for him when I make an appointment or bring it in when it isn’t working properly.
Myrna K
5/14/2025
Tea Sauer,. VERIFIED CUSTOMER
Nick answered all my questions. It’s always a pleasure to work with him.
5/14/2025
Rebecca K. VERIFIED CUSTOMER
Nick did an amazing job from the start…great communication and handled all the insurance issues…great service. I feel very confident having Nick handle my vehicle
5/14/2025
Peggy A. VERIFIED CUSTOMER
Always treated well at Lexus. Been a customer since 1999.
Hope to continue to be in the future. Love the vehicles & the service dept & sales ppl.
5/14/2025
Todd B. VERIFIED CUSTOMER
Only complaint I had was the towel the detail guys used on my window wand a bit dirty and left a film. All good tho I’m just picky.
5/14/2025
Michael L. VERIFIED CUSTOMER
Gerardo took care of my needs right away. I was very pleased with all of the Lexus ream.
5/14/2025
Alice L. VERIFIED CUSTOMER
Nick is always a pleasure . Your driver Michael is so awesome and professional. He deserves a bonus! One request was overlooked but I think it was missed because of a bigger problem which was repairing the sunroof because of a factory defect.
5/14/2025
Gregory A. VERIFIED CUSTOMER
Great customer service
5/14/2025
Helen H. VERIFIED CUSTOMER
Jessie is the best!!!!
5/13/2025
Whitney F. VERIFIED CUSTOMER
I like that he ( Jessie) is thorough.
5/13/2025
Marjorie W. VERIFIED CUSTOMER
Gerardo was very helpful and professional in keeping me apprised of my vehicle's maintenance needs. He kept me informed throughout the entire process and treated me with respect and courtesy.