I was pleased with the interaction and outcome in diagnosing why my Ioniq wouldn't start.
5/30/2025
Isaac B. VERIFIED CUSTOMER
Inconsistent pricing in previously quoted services
5/30/2025
Alejandro G. VERIFIED CUSTOMER
Thanks. She was very professional and courteous.
5/30/2025
Timothy A. VERIFIED CUSTOMER
Unfortunately my car was damaged while having my car serviced. When they washed my car they damaged the paint on the driver's side door. Unacceptable I hope they do the right thing and repair the damage to my car. Please contact me, and assure me this will be handled correctly.
5/30/2025
Annette R. VERIFIED CUSTOMER
Pedro was extremely helpful and very friendly.
5/30/2025
Ann H. VERIFIED CUSTOMER
I had an appointment for 12noon. I was told it would take about an hour. About 15 minutes after my car was taken in I received a text saying my car was done and they would be getting me shortly. I waited for about 45 minutes and found out my car was done but the service people did not realize it. Then to find out it had not been washed and had to wait an additional 20 minutes for that. Luckily I was not in a hurry but I have to say I was disappointed. The women in the service desk were apologetic and nice.
5/30/2025
Alan D. VERIFIED CUSTOMER
From check in to follow-up to pick-up, your team was top notch. I’m never going back to El Monte! They gave me horrible service. You have the process down!
5/30/2025
Terri T. VERIFIED CUSTOMER
My air conditioner is blowing hot air did they test it and couldn't fit it or did they not even test the air?
5/29/2025
Kayril B. VERIFIED CUSTOMER
Very knowledgeable and helpful everything was done according to time.
5/29/2025
Aida G. VERIFIED CUSTOMER
Thank you, for your polite and prompt service to my car today. I truly appreciate it.
5/29/2025
Paul W. VERIFIED CUSTOMER
Christian was very responsive on all my questions. A+++ Called back with all the necessary details and very helpful and informative.
5/29/2025
Amanda R. VERIFIED CUSTOMER
I came in with an issue pertaining to a part I was not educated on and I wish the Hyundai crew directed me with more initiative to the active steps I should take to get it fixed I basically received a “We couldn’t do it sorry good luck”
5/29/2025
Kevin L. VERIFIED CUSTOMER
Cristian was a very conscientious and professional service advisor. I look forward to working with him on future maintenance opportunities.
5/28/2025
Santiago P. VERIFIED CUSTOMER
yes I was really happy with the service there. Christian did a very good job. Thank you so much.
5/28/2025
Mihir G. VERIFIED CUSTOMER
Friendly, polite and helpful. Shared all the relevant information clearly.
5/28/2025
Carl Y. VERIFIED CUSTOMER
Was ok
5/28/2025
Michael R. VERIFIED CUSTOMER
Jasmine was great! Very informative, communicative, and helpful.
5/28/2025
Ryan R. VERIFIED CUSTOMER
So polite and professional. Excellent customer service!