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Real Reviews from VERIFIED CUSTOMERS
Monique Q. VERIFIED CUSTOMER
Very friendly service staff
7/4/2024
Alfredo O. VERIFIED CUSTOMER
Service was done in time promised very satisfied thank you.
7/4/2024
Diana L. VERIFIED CUSTOMER
Isaiah is very polite and does his work quite well . Thank you
7/4/2024
Nancy M. VERIFIED CUSTOMER
Quick and efficient service
7/3/2024
Hsiang S. VERIFIED CUSTOMER
Great service and experience with Allyson.
7/3/2024
Tom B. VERIFIED CUSTOMER
Hello Hyundai, My service experience was excellent. Allyson was excellent and able to save me some money. Look forward to future visits with you. Thank you, Tom
7/3/2024
Jo Ann. VERIFIED CUSTOMER
Very hard working young lady!
7/3/2024
Frank D. VERIFIED CUSTOMER
The service people are very nice and respectful. I hope my transmission is fixed and I have no more problems. Thank you for your service. And you’re bringing new service manager is a gentleman. Thank you.
7/2/2024
James L. VERIFIED CUSTOMER
I find it very difficult to believe that my air conditioner's compressor mysteriously died JUST AFTER my car was there for over three weeks to replace my transmission (under warranty). The a/c had never been a problem until after I got my car back, never gave any indication that it was "going out" before it was in your possession for that long a time. And only a few weeks before the transmission problem, I had a full service done on my vehicle IN ADDITION TO taking care of a leak in the drivetrain (which was ALSO under warranty). Interesting that the cost to replace the compressor is over $3,000. When I went to pick up my car after the transmission replacement, suddenly the battery has died and I need to purchase a new one before I can even drive it off your lot. And now there's another engine oil leak? How is that possible? Shouldn't that have been tested prior to me getting the car back after the transmission replacement? There was also a note on my paperwork this time that the cabin air filter needed to be replaced (another $80 or so) - why wasn't that handled when my car was in for the service? VERY UNHAPPY with your service department right now. Allyson has been very good, but even she can't make up for the failures in service lately. The level of service your department has been providing lately is making me seriously reconsider purchasing a new car from your dealership when I replace my Sonata Hybrid. I will expect a phone call to discuss these matters ASAP.
7/1/2024
Kevin M. VERIFIED CUSTOMER
See text response to Allyson's outreach Friday.
6/30/2024
Neil A. VERIFIED CUSTOMER
Very professional, straight to the point person and listen to my concern with my car .
6/30/2024
Jennifer N. VERIFIED CUSTOMER
Isaiah was welcoming and professional upon arrival to my service appointment. I arrived 1 hour early and he was able to accommodate me. Thank you for the great customer service and the complimentary car wash!
6/30/2024
Omar G. VERIFIED CUSTOMER
thank you. grate service excelent personal.
6/29/2024
Arlene S. VERIFIED CUSTOMER
Always great customer service at the dealership. Isaiah is a friendly face and professional service tech. Thank you for great customer service, my car is good now. Sincerely, A. Smith
6/29/2024
Rae K. VERIFIED CUSTOMER
Thank you for the professional and courtesy service.
6/29/2024
Mary C. VERIFIED CUSTOMER
I came in for one thing and what I can for was not taken care of. They did fix the recall and that was great. The service there was way better than the one in El Monte. Isaiah was very kind. courteous to us
6/29/2024
Daphne O. VERIFIED CUSTOMER
Allyson and Isaiah were wonderful from start to finish I would highly recommend anyone with a Hyundai to come here to get it fixed in any service needed. Originally I would go to El Monte Hyundai Cardinale and it was always stressful dealing with certain people in that dealership. I am thankful I came to the Glendora location and will be coming more often: thanks to both of them for helping me and fixing my car
6/29/2024
David C. VERIFIED CUSTOMER
Isaiah is a great service advisor!!
6/29/2024
Matthieu C. VERIFIED CUSTOMER
I was very pleased with the timeliness of the servicing of my Sonata.
6/29/2024
Brian S. VERIFIED CUSTOMER
VERY GOOD EXPERIENCE SERVICE REPRESENTATIVE WAS POLITE AND EXPLAINED EVERYTHING IN DETAIL THANK YOU ALLSO MUCH.
6/28/2024