Everyone here is very nice and welcoming. They keep me abreast of what’s going on with my car and are always helpful.
8/4/2024
Maria P. VERIFIED CUSTOMER
My car was done on the time said thank you
8/3/2024
Sandra M. VERIFIED CUSTOMER
The car was taken in at 7am on Thursday morning and could not picked it up until NEXT DAY@ FRIDAY NOON.
I SHOULD have been given a financial consideration of $50 AT LEAST FOR MY INCONVENIENCE!
Had to borrow a car and rescheduled my appointments.
8/3/2024
Susan C. VERIFIED CUSTOMER
I wish the mechanic had tested out my GPS before handing it over to me. 'cause it didn't work after all those hours.
8/3/2024
Linda A. VERIFIED CUSTOMER
Thank you John Tait for your 5 star leadership!!
8/3/2024
Leticia A. VERIFIED CUSTOMER
Everything went great. Smooth, quick and easy. Waiting room was comfy and snacks were enjoyable.
8/2/2024
Rayanne P. VERIFIED CUSTOMER
Allyson was very friendly and accurate with the estimated wait time for my service.
8/1/2024
Charmaine M. VERIFIED CUSTOMER
Everyone was extremely friendly. But my praise goes to
Allison who check me in and kept me updated on my wait time and was very entertaining.
8/1/2024
Kent W. VERIFIED CUSTOMER
Christian is very professional and polite ?I feel very comfortable to talk to him. I will be back for next time ????
8/1/2024
Lisa R. VERIFIED CUSTOMER
One suggestion is that when the service rep is not available or out to linch other service reps should be able to answer a question as to car update.
8/1/2024
Robert C. VERIFIED CUSTOMER
Your appointment setter told me that I would be getting a ride. The service team told me rudely that this the last time. Because they don’t do that anymore. Ryan the drive was amazing but your service and moral is terrible. Also I think the you should fire the gm. He is not good.
7/30/2024
Marty Sykes. VERIFIED CUSTOMER
She did a great job explaining my extended warranty service contract my vehicle has low miles, and I was wanting to know my length of service contract I had left. She was very helpful. Great job.
7/30/2024
Megan P. VERIFIED CUSTOMER
I came in for a recall which was addressed. However, it is unacceptable that recalls cannot be conducted on a Saturday. I had to miss work in order for Hyundai to repair their product. I also provided a couple of issues that I was having with the car. After five hours I was told that the issues couldn’t be replicated so nothing was done. I was also told that I would be asked to come back to test drive with someone, however I was there waiting for 5 hours. I should have been asked to do it then. One of the issues is that my brakes have squeaked since I got the vehicle. A brand new car should not have squeaky brakes. Every time I am told that it is just brake dust. Same result this time and I drove off the lot and the brakes squeaked. This is the second Hyundai that I have had and the second time I’ve been told that the service department can’t replicate and/or fix the issues. I’m now seriously considering leaving Hyundai because it seems that Hyundai can’t stand by their product appropriately. I spent a lot of money on my vehicle and it sounds like a cheap car with the squeaky brakes.
7/29/2024
Tom B. VERIFIED CUSTOMER
Alyson was the best! Everything went well.
7/28/2024
Carlos E. VERIFIED CUSTOMER
My oil change should have been completed faster than 2 hours, but other than that,, it was a great experience
7/28/2024
Earl B. VERIFIED CUSTOMER
Made a service appointment and took vehicle in the following day. Requested recall check and repair, plus oil change. Customer service was good and service was done promptly. I am very satisfied with Cardinale Way Hyundai Glendora. Thanks!
7/27/2024
Brenda S. VERIFIED CUSTOMER
It did take 2hes from my appt time to do an oil change. It sat around for over an hr before they moved it to the bay. (New cars are wonderful they tell you when they are unlocked and such). I was early so I don't count that as wait time. Appts are made for a reason. I understand being busy....a good problem to have, but also timely service keeps you that way.
7/27/2024
Randy C. VERIFIED CUSTOMER
Very happy with the communication of the status of my car. Thank you.