I live in Walsenburg so I wait there while my car is being worked on.
My appointment was at 9 AM. At about 10:50 AM, I noticed that my car,
in for just regular maintenance, was off to the side near the garage
entrance area inside. I looked because I realized people who had
arrived later than me were leaving, their service appointments
completed. I went up and spoke to Mr. Bailey. He asked me my name and
then told me that the car was "somehow skipped." So I had waited
almost two hours for nothing. He apologized and managed to get the car
in to the technician within about 20 minutes. I fear they did a rush
job but am not sure. I finally left at about 11:20 after my 9:00 AM
appointment.
3/13/2025
Sherwin O. VERIFIED CUSTOMER
Thanks for the good service.
3/13/2025
Donna B. VERIFIED CUSTOMER
Carl was very nice, professional, helpful. Explained the inspection telling me how to download information for my records.
3/13/2025
Dorothy S. VERIFIED CUSTOMER
Still have same problem we came in with.
3/13/2025
Erik K. VERIFIED CUSTOMER
Dan always does a great job. Very thorough and explains all work done and what needs to be done.
3/13/2025
Gene S. VERIFIED CUSTOMER
Very Courageous, Professional, Customer Service above reproach,
3/12/2025
Leomary S. VERIFIED CUSTOMER
Excelente
3/12/2025
Kathryn R. VERIFIED CUSTOMER
Everwything was fantastic
3/12/2025
Taryn V. VERIFIED CUSTOMER
Dan is always great! Thanks Dan & the rest of the Toyota team.
3/12/2025
Mike Y. VERIFIED CUSTOMER
Your team is awesome! Dan is great to work with! Thank you for a great experience.
3/12/2025
Christine S. VERIFIED CUSTOMER
Thank Daniel was very responsive and super helpful !!
3/12/2025
Julie F. VERIFIED CUSTOMER
Triston is so great to work with! He seems to care about my needs and I am not just another number to him. Thanks, Triston!!
3/12/2025
David G. VERIFIED CUSTOMER
Devin was awesome
3/11/2025
Linda T. VERIFIED CUSTOMER
Very Disappointed with Toyota! Took my CHR in right after I bought it in 2023. There is a noise when turning left and right as well as going over bumps. You guys fixed it. And now in 2025 it's back. Took it in again yesterday March 10th 2025. Just because you guys didn't hear it on test drive don't mean it's not there. It is the same as before. I will never buy from Toyota and just want to say buyers beware. Thank you
3/11/2025
Karl S. VERIFIED CUSTOMER
Great service
3/11/2025
Mitsy C. VERIFIED CUSTOMER
Great customer service!!!
3/11/2025
Lk M. VERIFIED CUSTOMER
75 minutes is too long to wait for service
3/11/2025
Ligia S. VERIFIED CUSTOMER
I feel like I can trust Toyota of Pueblo thanks to Carl and the mechanic as well.
3/9/2025
Dwayne S. VERIFIED CUSTOMER
The service advisor was informative, congenial and made the payment process easy despite the cost. I'll be back.
3/8/2025
Jules I. VERIFIED CUSTOMER
Dan Poffer was very professional, courteous, gave clarity to our reason for bringing in our Toyota. And went beyond in serving us by inspection of our vehicle.
Thank you