I drove from Cañon City to Pueblo for my recall appointment, only to find out that the recall "fix" could not be installed because I do not have a Toyota car battery. When I made the appointment by phone, I should have been told to check the make or the dimensions of the battery so that I would not have to drive to Pueblo for nothing. Other than that, the people I came in contact with were fine.
5/31/2025
Michelle M. VERIFIED CUSTOMER
I was very happy with the service that was done on my 4RUNNER. And everyone was very courteous.
5/31/2025
Anthony V. VERIFIED CUSTOMER
I was there for an hour and a half before the mechanic took my car back for a tire rotation. A man who came in at least 45 minutes after me was done and gone before me. I saw the mechanic who took my car hand him my keys, I went over to his station 10 minutes later and stood at his station for at least 5 minutes before he ever even said a word to me. Two hours for a 15 minute service is ridiculous. I will not be back for the remainder of my services on my 2024 Camry. Very disappointed and I would not recommend Pueblo Toyota for any service work.
5/31/2025
Alicia R. VERIFIED CUSTOMER
Great service and excellent customer service.
5/31/2025
David D. VERIFIED CUSTOMER
Everyone there was very helpful and handled our repair perfectly. They took care of the warranty and the car now runs better than ever! We are very pleased and would like to thank the entire Toyota team at Pueblo Toyota for all their help.
5/31/2025
Maryjane L. VERIFIED CUSTOMER
Triston made my appt to resolve a rattling issue. & kept me apprised with updates since I was at dealership 4 hours. Bryan, an excellent mechanic rode with me in my car to rule out issues. He took his time to identify the source. Adam, the senior mechanic was able to identify the rattle , but took some time. Apparently, during my last visit, the sure tire was not tightened sufficiently causing the rattier over time. I’m always impressed with the staff in resolving any issues. They the time to get to know their customers,
Maryjane L
5/30/2025
David F. VERIFIED CUSTOMER
Great job
5/30/2025
Donald S. VERIFIED CUSTOMER
I had to leave after hr . I couldn't wait that long. My truck was still in line.
5/30/2025
Michael C. VERIFIED CUSTOMER
Exceptional customer service from the moment I scheduled it to when I paid. Clean facilities. Pleasant atmosphere.
5/30/2025
Charoltte T. VERIFIED CUSTOMER
Always great service. We love our Rav4 Prime Plug in Hybrid.
5/30/2025
Janet G. VERIFIED CUSTOMER
Tyler was very nice and explained everything that needed done and got answers to additional questions i had. He did a good job.
5/30/2025
Laurie T. VERIFIED CUSTOMER
Dylan was great! He was able to get me right in servicing my car. He answered all my questions and was very informative about my situation.
Thank you for your time
5/30/2025
James A. VERIFIED CUSTOMER
Thank you for excellent service!
5/30/2025
Henry T. VERIFIED CUSTOMER
He is always knowledgeable and very trustworthy and respectful towards my wife and I is is a big part of the reason we stay with Pueblo Toyota sincerely Henry T
5/30/2025
Agustin B. VERIFIED CUSTOMER
Recall went very smooth. Thank You
5/30/2025
Judith N. VERIFIED CUSTOMER
Value my auto service in at Pueblo Toyota!
5/29/2025
Irl W. VERIFIED CUSTOMER
Fantastic service! Would go back again! The service agent and mechanic were wonderful & very helpful!!!