Dan was very friendly and helpfull. He seemed to enjoy his work at customer rep. I always like going to Toyato of Pueblo. Good service and good people,
7/25/2024
John G. VERIFIED CUSTOMER
Maintenance reminder was not set
7/25/2024
Jeff H. VERIFIED CUSTOMER
Thank you for making this move even better, I have trusted Toyota brand for a long time. I built Toyota’s for 15 years when I worked for them in California. Your team and you have great customer service. I will make sure that my family and new friends can count on your dealer ship when ever they need. Thanks again
Jeff H
7/25/2024
Matilda M. VERIFIED CUSTOMER
She was extremely helpful during my visit. Also, was able to work in my Toyota Tacoma recall service, saving me another driving trip of 140 miles, round trip.
7/25/2024
Edward D. VERIFIED CUSTOMER
Outstanding people who care about the customer
7/25/2024
Joyce S. VERIFIED CUSTOMER
I was very pleased. The service was good and very competent. Carl patient and professional. He knows Toyotas. Thank you
7/24/2024
Melissa G. VERIFIED CUSTOMER
The staff always takes great care of me and my car!
7/24/2024
Shawn A. VERIFIED CUSTOMER
Bianca **** was excellent in all aspects of service experience. She listened to my needs that I wanted addressed providing thorough update to the maintenance/status of vehicle.
7/24/2024
Debra S. VERIFIED CUSTOMER
The team has always been pretty awesome, even when you come in with a hole in a tire every time you get your vehicle serviced :p
7/24/2024
Christina S. VERIFIED CUSTOMER
Quick, efficient and friendly service!
7/24/2024
Mary N. VERIFIED CUSTOMER
I had a 3:00 appointment for an alignment and they didn’t take my car back til close to 5:00. I waited 2 1/2 hours for a 30 minute service.
They did give me a discount for the inconvenience which I appreciated.
7/24/2024
Rocky P. VERIFIED CUSTOMER
He did excellent, great customer service.
7/23/2024
Adrienne P. VERIFIED CUSTOMER
Triston does an incredible job and is great to work with!
7/23/2024
Not-Provided 1. VERIFIED CUSTOMER
I love my Pueblo Toyota sales and service departments..> THANK YOU!!!
7/23/2024
Gene M. VERIFIED CUSTOMER
Couldn't find the rattle in rear passenger door. Suggested the next time I heard the rattle, I should mark down the time of day and the outside temperature. I fail to see how either time or temperature have anything to do with a rattle noise. ????¿??
7/23/2024
Tricia C. VERIFIED CUSTOMER
Fast and easy service. Great customer service. Very satisfied
7/23/2024
Alex B. VERIFIED CUSTOMER
The initial experience was very positive. Then my vehicle was diagnosed and I was told the part had to be ordered. The vehicle needed an alternator which is a common part. The part was supposed to be in the following Monday following my initial appointment. It was not in until Friday when I called and found out it was in. Maybe it’s just an expectation, but if you have a customer’s vehicle whom you have diagnosed and you order a part for them, you should call when the part is in to schedule the appointment or schedule it based on the day you expect the part. Second, I needed some window motors looked at and was told they would not fix them (under warranty) due to them not being completely burned out. I asked for a quote on repair for the window motors. They quoted me over $2,800!! I looked into the parts to see about fixing the windows myself and could obtain the parts for $470 and some change. The mark up for repair on the window motors was insane and a rip off. These things could use some attention for future customers and their satisfaction. To end on a positive note, the alternator was replaced and my vehicle seems to be doing well now minus the window motors. I am at least grateful for that.
7/23/2024
Tommy L. VERIFIED CUSTOMER
Great experience with all Pueblo Toyota employees
7/22/2024
Valeri H. VERIFIED CUSTOMER
As previously said in prior surveys, Triston is knowledgable, friendly and very helpful. He's INCREDIBLE!