Thanks, Justin. Seems to have helped a little, but the transmission still sounds bad. Ok the upside, it didn’t stall out when stopping, so it must be running a little cooler. Guess it’s time to trade her in and get a new one. Thanks for your help and advice.
11/7/2024
Marty E. VERIFIED CUSTOMER
The work was done well and quickly. He talked to me through everything at the end of the appointment, which was appreciated. Another good experience with your service team.
11/7/2024
Mary B. VERIFIED CUSTOMER
Service was very thorough. The staff personable. Thank you.
11/7/2024
Roger A. VERIFIED CUSTOMER
Very courteous, helpful, asked additional questions about future service that may be needed. ????
11/7/2024
Allan C. VERIFIED CUSTOMER
Knowledeable, courteous and helpful
11/7/2024
Chee T. VERIFIED CUSTOMER
The team was thorough in their work of inspecting and servicing my car. Drove home, across town, from the service lot feeling reassured that my vehicle should not have any shortcoming mechanical issues.
11/7/2024
Heidi M. VERIFIED CUSTOMER
My tires were not inflated to 35 pounds. I had to inflate myself at home. Very disappointed.
11/7/2024
Mary S. VERIFIED CUSTOMER
Ian always kept me informed and did a good job helping me endure my waiting, for my car ;…to be put back together!
Thanks to you all!.. at Smart Motors Toyota!??????????????????????????????????
Mary S
11/7/2024
Hugh Z. VERIFIED CUSTOMER
Thanks Justin
11/7/2024
Tenzin K. VERIFIED CUSTOMER
Alyssa did a great job during my service today. She kept me in the loop and let me know what was going on with the vehicle and kept me updated in a timely manner.
11/7/2024
Ruth B. VERIFIED CUSTOMER
Justin was great and made me feel very comfortable during my first service appointment.
11/7/2024
Monica H. VERIFIED CUSTOMER
Eric was very helpful knowing that it was my first time bringing my vehicle to Smart Motors for service
11/7/2024
Max H. VERIFIED CUSTOMER
He was helpful, kind and to the point. Didn’t try to upsell me on anything, which I appreciated. I could see him being someone in management some day.
11/7/2024
Karen L. VERIFIED CUSTOMER
Mallory was on time, friendly and professional- try to keep her please
11/7/2024
John R. VERIFIED CUSTOMER
Very friendly and professional.
11/7/2024
Nancy Y. VERIFIED CUSTOMER
Great job for getting me in so quickly since I had an appointment to get to
11/6/2024
Alan K. VERIFIED CUSTOMER
I felt like I was not listened to or respected by the tech when I stopped by for an oil and filter change and tire rotation. The owner’s manual and the warranty & maintenance guide contain different information than what the tech told me.
11/6/2024
Charlene K. VERIFIED CUSTOMER
Mallory was attentive and completed the service requirements in a timely manner. Overall, excellent.
11/6/2024
Anya K. VERIFIED CUSTOMER
I never got an email or text confirming my appointment. I also was unaware that I needed to empty everything out of my car. An appointment reminder + reminder to empty out all of my compartments would have been helpful!