Bob Smith Toyota Auto Repair Service

Patrick was able to identify the issue before running the diagnostic test. He was knowledgeable and advised on possible costs. He also did his best to get the car ready before I had to pick up my kids from school. I am really appreciative of the care and work he did on my car. Thank you!! kn

When I dropped the vehicle off I asked if it might be possible to connect the car to charger after work was completed. The battery was really low. The rep said they would. When I picked the vehicle up it was clear it hadn’t been charged at all. The battery was completely depleted. Also debris was left in the vehicle.

Excellent service!

Very friendly and fast service.

Good job today.

Azad was Awesome!

Hank was the best. He was very good about keeping me informed. I miss Emily, but I was lucky to land Hank.

All good, but where did Emily go!? She was great at her job!!

Thanks great service

Greg was awesome. Thank you

Great service

Greg friendly easy to work with.

He was VERY NICE, & HELPFUL!

Very Good THANKS

The service representative was extraordinary really shady I told him exactly what was wrong with oil pan and insisted that I still have to quote and quote diagnose it and that cost me a hundred sixty-five bucks to tell me that I had a oil leak from exactly where I told him the oil leak was at so then they want to charge me $365 to replace that it was a total scam and the guy was unresponsive even though I told him I didn't want to go ahead and have an oil change at all well It was too late and I was just like whatever man like it it's fine you could just do it because I was I had enough of this nonsense to be honest especially when the guy said they had to have a an inspection even though I was offered a free multi-point inspection and that multi-point inspection was supposed to tell me exactly what was wrong with it so you guys charge me for something that was free. Then when I come to pick up the car the service advisor was disinterested in even going through and tell me exactly what else they found in the multi-point inspection and I ended up just being like whatever man I'm I'm late supposed to be somewhere and this guy was just didnt give damn so I just was like whatever man let me just get the hell out of here I am very disappointed your service is the first time i had bad service I'll probably end up just going elsewhere from here on out. Oh please dont the rep contact me. Only a gm dont waste my time.

Greg was great, very helpful, kept me up-to-date

Greg has the best attitude. He made me smile and I had not had my morning cup of coffee yet. His positive and very welcoming attitude and disposition really changed my attitude about your dealership. The other times I have come for service. It was not the same pleasant experience

All's good!! Thank you!!

Service was quick and finished on time that was promised.

Greg was totally professional, courteous, and helpful. I look forward to seeing him again.