When the appointment was made we never indicated we would just be dropping off the vehicle. Arrived by 9:30 for the set appointment and said I would be waiting for my vehicle. After 2 1/2 hours of no communication from anyone about the vehicle, decided to leave. My vehicle was never looked at in those 2 1/2 hours. Disappointed.
12/6/2024
Leah E. VERIFIED CUSTOMER
Brett Port as always was courteous and professional and represents Kari Toyota and their reputation for service and trust very well. I have always been extremely satisfied with my service experience at Kari and I have been taking my vehicles there for over two decades. Kudos to a Brett and the Kari Service team!
12/5/2024
Peggy H. VERIFIED CUSTOMER
Wonderful service
12/4/2024
Trey P. VERIFIED CUSTOMER
Very good experience and work.
12/4/2024
Jo R. VERIFIED CUSTOMER
Quick
12/4/2024
Catherine B. VERIFIED CUSTOMER
They need more help there. Only one person at the desk and they are answering phone calls checking people in and out. Had to wait 10 minutes before the one person could check me in
12/3/2024
Michael H. VERIFIED CUSTOMER
Very little wait time for an oil change. Thank you ……
12/3/2024
Easton J. VERIFIED CUSTOMER
I lovethe fact I receive videos of the inspection, keep up the quality work.
11/30/2024
Ron L. VERIFIED CUSTOMER
Friendly service and glad you have a shuttle service!
11/30/2024
Pete K. VERIFIED CUSTOMER
Now that's how you run a business!! Every person was excellent. And the vehicle was repaired exceptionally. And very respectful pricing.
11/30/2024
Timothy L. VERIFIED CUSTOMER
Friendly and professional. Video summaries of multi-point inspection are a nice touch.
11/30/2024
Shawne B. VERIFIED CUSTOMER
Satisfied with the service. We've never had a bad experience at kari
11/30/2024
Rose J. VERIFIED CUSTOMER
Excellent work.
11/28/2024
Murray B. VERIFIED CUSTOMER
Got a great system to keep customer informed, the video with the mechanic would have kept me coming back for service it is a great addition.
11/28/2024
Sharon H. VERIFIED CUSTOMER
Always happy with Kari Toyota
11/28/2024
Mark H. VERIFIED CUSTOMER
All was well with the service. Very speedy, too!
11/27/2024
Amy G. VERIFIED CUSTOMER
I love Kari Toyota! The best local car dealership & service department in our city. Always friendly and trustworthy.!
11/27/2024
Jeffrey M. VERIFIED CUSTOMER
I had my 4 Runner in for 10,000 mile maintenance, which included an oil change. When I got home, I noticed an oil leak on the garage floor. I called the service department, drove back to Kari, and the leak was taken care of quickly. A screw was not tightened on the oil pan. A simple fix.
But if it was so simple, it should have been done right the first time.