Thanks to Anthony for the ride to and from my doctor appointment. I had a TAVR in December at Indianapolis Heart Hospital continue to be in recovery. I live alone and have no family nearby. He was so kind and willing to accommodate my circumstances.
3/18/2025
Joseph P. VERIFIED CUSTOMER
N/A
3/17/2025
Critsamar R. VERIFIED CUSTOMER
Great job! Thank you.
3/15/2025
Richard S. VERIFIED CUSTOMER
Outstanding service, thank you.
3/15/2025
Elvira V. VERIFIED CUSTOMER
Excellent customer service.
3/15/2025
Rita D. VERIFIED CUSTOMER
Jacob is always very friendly, professional and knowledgeable! He goes above and beyond good customer service!!!!!
3/14/2025
Susan A. VERIFIED CUSTOMER
Tried to submit twice. Don't know if it went thru.
3/14/2025
Brent C. VERIFIED CUSTOMER
Everything went well except one. We were charged $160 to be told that we had a problem that we knew we had for over a year. We wanted the problem fixed, not diagnosed. Very misleading and it felt like a money grab. Not ok. No matter what you do we will it be back. Trust is everything, period.
3/14/2025
Dustin G. VERIFIED CUSTOMER
Jacob is fantastic as always!
3/13/2025
Heather B. VERIFIED CUSTOMER
Anthony was very helpful and kept me informed with what was going on with my tire repair
3/13/2025
Janice G. VERIFIED CUSTOMER
Quick & easy. My first time at this location.
3/13/2025
Tracey H. VERIFIED CUSTOMER
Excellent customer service and care
3/13/2025
Sharon R. VERIFIED CUSTOMER
I was treated very nicely.The work was done quickly and I was on my way
3/13/2025
Deborah B. VERIFIED CUSTOMER
Very proficient. Reviewed all aspects of results of inspection.&
3/12/2025
Jodi B. VERIFIED CUSTOMER
Very personal service and he explained the repairs and showed pictures of what was fixed. This was my first time at this dealer for services and will be back. Thank you
3/12/2025
Phillip J. VERIFIED CUSTOMER
The visit I had with Jessica was probably the best I’ve had!
She’s was knowledgeable and quick to give me the answers to my questions. She’s a keeper!
3/12/2025
Andriy P. VERIFIED CUSTOMER
Dear Toyota of Kokomo,
This is my second unsuccessful visit to your service center, and I feel compelled to share my concerns. During my recent visit, the technician added coolant to my car but forgot to replace the plug on the coolant tank. This oversight has left me questioning the technical competence of your employees.
It is deeply concerning to me that I now feel the need to double-check every aspect of the work performed by your team. While I truly appreciated the quality of the two previous services I received, this recent experience has eroded my trust in your business. As a result, I have no plans to return to your service station or recommend it to others.
I will be returning the additional coupon for an oil change to the general manager’s office as soon as possible. I hope this feedback serves as an opportunity for your team to address these issues and improve the quality of service for future customers.
Sincerely,
Andriy P
3/11/2025
Michael J. VERIFIED CUSTOMER
Very professional and the service was extremely timely. Overall great experience.
3/11/2025
Courage K. VERIFIED CUSTOMER
The whole team was excellent they worked with me to solve the problem
3/11/2025
Tammie P. VERIFIED CUSTOMER
I was in and out before the time that was said good customer service