Derek was very helpful and professional.. I appreciated him helping with my concerns.
2/12/2025
John W. VERIFIED CUSTOMER
The appointment for the service was efficient, timely, and well communicated.
2/12/2025
Dianne I. VERIFIED CUSTOMER
as always, courteous service, good explanations for my questions, and great taking care of my car. thank you.
2/12/2025
Melissa R. VERIFIED CUSTOMER
Service was fast, friendly, and very thorough. I love the fact that they texted me info and pictures on everything they found so that I could thoroughly understand and approve things. That is a great system. I will definitely bring my Toyota there again!
2/12/2025
Walter G. VERIFIED CUSTOMER
Good experience, work done promptly and courteously. Good communication with Zeb
2/12/2025
Lyndon-Martin B. VERIFIED CUSTOMER
Service was great. My concerns were handled diligently and in a warm friendly manner.
2/12/2025
Tammy C. VERIFIED CUSTOMER
Great service ????
2/12/2025
Robert D. VERIFIED CUSTOMER
Very good svc dept.
2/12/2025
Eileen E. VERIFIED CUSTOMER
Great service!
2/11/2025
Anne C. VERIFIED CUSTOMER
Lisa was great! She was very helpful.
She checked me out, but a different service manager was there when I relayed about the following.
The service person however moved my glass with a bit more breakfast protein shake in it, from the cup holder. I found the glass on its side in the passenger seat, on its side with protein shake spilled on my seat cover. I’ll double check that my friend who was transferring items to my car could not have knocked it over, but a glass with any liquid would need to be secured in the cup holder before the job was done.
Both the service manager and salesman responded supportively to me by mentioning response steps.
2/11/2025
Robert H. VERIFIED CUSTOMER
Zeb does great job. Always on top of things
2/11/2025
Jeremiah E. VERIFIED CUSTOMER
My first hybrid vehicle. Not happy with a battery problem but that’s not your fault. Hopefully Toyota has fixed the issue. You would think after decades of building Prius cars they would not be having issues like this.
2/11/2025
Michael R. VERIFIED CUSTOMER
Even at 0730 I was treated with a smile and a good morning!
Derek asked me a few questions about the service needs and sent me on my way with there’s coffee by waiting room help yourself!
I chatted with a couple salesmen as I waited and in no time I got a text saying my truck was all set to go! Derek told me about the service and that everything looks great!
Extremely satisfied customer!
2/9/2025
Debra S. VERIFIED CUSTOMER
Thanks so much! Always fast and great service.
2/8/2025
Doreen O. VERIFIED CUSTOMER
Derek was as helpful as he could be. i was not happy that because the new bracket could not accommodate my current battery my FREE recall cost me the price of a new battery. that being said Derek was able to negotiated with service dept and i was given a substantial discount on the new battery. Then there was a $49 labor cost to switch it out. (which had it just been my recall i believe it too would have been free switch out) jJust a totally unexpected $200+ free visit
2/7/2025
Kenneth H. VERIFIED CUSTOMER
Always a good experience.
2/7/2025
Paula B. VERIFIED CUSTOMER
Excellent service as always. Thank you.
2/7/2025
Brian R. VERIFIED CUSTOMER
I’m very satisfied with the service performed my only issue is it seems to take a an unexpectedly long time for what was performed. Maybe I’m wrong. I’ve had work done from other places that was much more involved that took no longer. I’m not really complaining and maybe I’m off base here just my perception.