That’s two different things. You asked if we felt treated like a valued customer which by certain people we were. I believe there was a definite issue with our service tech.
6/28/2025
Lily Z. VERIFIED CUSTOMER
Job well done, thank you !
6/28/2025
Kevin G. VERIFIED CUSTOMER
Great customer service skills
6/28/2025
Horng-Yuan K. VERIFIED CUSTOMER
Person in the front desk of the service at the outside is very helpful. He helped me to check tire pressure and gave me right suggestions even time is closed to 6:00 PM. I really appreciate that.
6/27/2025
William R. VERIFIED CUSTOMER
Very happy with Justin and service crew we value their opinions!!!!
6/27/2025
Fay A. VERIFIED CUSTOMER
Excellent service as always
6/27/2025
Lynn S. VERIFIED CUSTOMER
Always treated as a valued customer
6/27/2025
Morine F. VERIFIED CUSTOMER
Consistently excellent service !
6/27/2025
Richard B. VERIFIED CUSTOMER
Very helpful. A nice experience. Very comfortable waiting area.
6/27/2025
Adriana K. VERIFIED CUSTOMER
V and Po are amazing!!!
6/27/2025
Patricia F. VERIFIED CUSTOMER
Very efficient
6/27/2025
Cody M. VERIFIED CUSTOMER
Kay is our go to every visit. Thank you team Lexus
6/27/2025
Alice J. VERIFIED CUSTOMER
So far so good
6/27/2025
Camille M. VERIFIED CUSTOMER
I’ve been coming there for years and have always been treated great!!
6/26/2025
Kevin M. VERIFIED CUSTOMER
Your parts are way way too high$$$
I will not be using your service department any more. In fact I may be finished with Lexus altogether. $7,000 for an eom radio replacement in a 2015 is absolutely obscene.
6/26/2025
Valerie H. VERIFIED CUSTOMER
Excellent care and service.
6/26/2025
Jerome M. VERIFIED CUSTOMER
Lexus team always treats me VIP
6/26/2025
Stuart, Paul. VERIFIED CUSTOMER
Joel and the rest of the service team were great!
6/26/2025
Andrew E. VERIFIED CUSTOMER
Joel is amazing thank you for always taking care of me.
6/26/2025
Alexandra W. VERIFIED CUSTOMER
Vahagan is amazing as always. I feel like a special person every visit…by him as well as all Lexus staff that I encounter!