Javier was quick and professional. I appreciated the service video and offers for optional services.
11/2/2025
Naomi M. VERIFIED CUSTOMER
Thank u
11/1/2025
Jesse W. VERIFIED CUSTOMER
Not entirely sure what happened but my appointment was set at 11 am and i didnt leave until 3:15 pm. Not sure if there was anything wrong and there was no updates until I walked to the back and asked a lady to help me. She told me an individual named Kay would print out my paperwork, waited another 15 mins before the first lady helped me print out everything. She was super nice and helpful, just wasnt expecting to spend 5 hours for an oil change.
11/1/2025
Kenny C. VERIFIED CUSTOMER
Thanks Vince for your help
11/1/2025
Patrick A. VERIFIED CUSTOMER
Excellent
11/1/2025
Svetlana M. VERIFIED CUSTOMER
Kay was extremely slow and ineffective. She made wait for 30 minutes after my car was ready while chatting with coworkers. I felt neglected. It’s unusual as the rest of advisers are great.
11/1/2025
Arnold V. VERIFIED CUSTOMER
We always have a great experience when we take our car in for service. Every staff member is polite and professional. Thanks again.
11/1/2025
Sherry D. VERIFIED CUSTOMER
Ok
11/1/2025
James G. VERIFIED CUSTOMER
Service Riders were great , the hole procedure was very good .
10/31/2025
Elmore V. VERIFIED CUSTOMER
Everyone is nice.
10/31/2025
Samuel G. VERIFIED CUSTOMER
Completely satisfactory..Kay is over and beyond professional and efficient. Thanks again Samuel G
10/31/2025
Hueiling C. VERIFIED CUSTOMER
Great service!
10/31/2025
Mark A. VERIFIED CUSTOMER
It was a pleasure working with Vince. It was my first time using Lexus of Las Vegas. I will definitely be back for my future services.
10/31/2025
Yessica F. VERIFIED CUSTOMER
Great service took care of all my needs
10/31/2025
Nadia R. VERIFIED CUSTOMER
Washing the car when it comes in for service would be a nice gesture
10/31/2025
Yao Z. VERIFIED CUSTOMER
Good evening, Leslie. Very satisfied with the service, thank you for your time and patience. Have a pleasant evening.
10/31/2025
Conrado V. VERIFIED CUSTOMER
Overall excellent maintenace service
10/30/2025
Yanan Z. VERIFIED CUSTOMER
Thank you!
10/30/2025
Fernando C. VERIFIED CUSTOMER
Cristina from service department she is the best!!! Always smiling always professional and sweet person, thank you for ur service